Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Connect
At GITEX Global 2024, Avaya will showcase AI-powered solutions that transform contact centers into dynamic experience hubs, unifying customer interactions and enhancing collaborations.
Customer Contact Week is part of the world’s largest customer contact event series. The program focuses on the issues and trends that have emerged over the past year, providing tools and solutions needed to finish the year strong and plan for the future.
Zoomtopia allows attendees to immerse themselves in exclusive virtual breakout sessions, offering solution deep dives from Zoom experts and customers to increase productivity, improve team effectiveness, and enhance skills.
Attend the replay of our May users’ group event virtually. Catch select highlights, speakers, and sessions from wherever you are in the world.
On-demand until September 30, 2024.
ANDICOM is a significant platform for industry professionals and decision-makers to gather and discuss the latest developments, trends, and opportunities in the ICT sector. The event features presentations, panel discussions, and networking opportunities, fostering business relationships and collaborations across technology sectors. It is considered a key event for the ICT industry in Colombia and Latin America, attracting participants from across the region and beyond.
September 4–6, Colombia
Join us at JOURNEYS with Avaya, a day dedicated to revolutionizing the way businesses interact and engage. Discover how, with Avaya's innovative solutions at your fingertips, you can elevate every touchpoint and transform ordinary encounters into memorable connections. Embark on a path of discovery and excellence, paving the way for a smarter, more connected future.
September 5, Mumbai - view details
September 10, CDMX, Mexico - view details
The 2024 MISA BC Conference provides unparalleled access to senior local government decision-makers through speaking sessions, the exhibit hall, and social networking events. This multi-day educational Conference is a must-attend for local government practitioners and vendors with solutions that may provide value for communities across British Columbia and beyond.
September 9-12, British Columbia, Canada
CONAREC is a meeting of leaders and brilliant minds who share a common goal: improving the customer experience in all its nuances. Now in its 22nd consecutive year, the event brings together marketing professionals to share experiences, design frictionless journeys, generate connections, and close new deals.
September 10-11, São Paulo
The Calabrio C3 conference is an annual event hosted by Calabrio. Its focus is on sharing best practices, exploring new technologies, and discussing trends related to customer service and workforce management. It provides attendees with a valuable opportunity to network, learn about the latest innovations, and gain insights into improving customer engagement and operational efficiency.
September 15-18, Las Vegas
Verint Engage is the premier customer engagement conference designed to help attendees perfect their organization’s customer engagement strategy, take advantage of AI and CX automation, and get the most out of their Verint solutions.
September 23-25, Orlando
October 9, Virtual
At GITEX Global 2024, Avaya showcases our latest innovations and shares insights on shaping the future of business communication. Connect with industry leaders and explore the forefront of technology.
October 14-18, Dubai
GovAI Summit is a conference for public sector leaders to explore AI's transformative potential in government. Through insightful keynotes, panel discussions, and real-world use cases, attendees will gain the knowledge and strategies needed to navigate the challenges and opportunities of AI implementation.
October 28-30, Arlington
The largest Communications and CX event in North America, Enterprise Connect focuses on today's hottest topics and newest technologies to keep attendees at the forefront of the enterprise IT industry.
March 17-20, Orlando
Avaya ENGAGE connects you to the products, solutions, people, and ideas advancing the communications technology industry. Experience insightful keynotes, practical learning labs, vendor presentations on the latest technology and products, and face-to-face discussions with the leading industry thought leaders.
May 13-15, Las Vegas
June 9-12, Las Vegas
Connect with other technology professionals, learn the latest on Avaya solutions, and navigate the technology world with like-minded professionals. IAUG hosts webcasts, local and virtual chapter meetings, and annual virtual and in-person conferences.
In this episode of "The Experience" podcast, CEO, and Lead Analyst at Aragon Research, Jim Lundy, discusses the benefits of hybrid cloud.
Enter a new era of cloud dominance with tools and technologies that enable effortless customer and employee experiences. Develop a cloud strategy—the key to staying competitive.
In "The Experience" podcast, Avaya’s Chief HR Officer, Anna-Marie Crowley talks about the best ways to keep employees engaged in a “work from anywhere” world.
See how healthcare providers can leverage Avaya cloud communications to improve patient access, reduce attrition, and create a better remote care experience.
In this episode of "The Experience" podcast, the CIO for Pennsylvania's Dauphin County, Elizabeth Zeigler Parry shares some challenges of digitizing government communications.