Whether your journey to Avaya began last week or spans decades, there are thousands of fellow like-minded friends around the globe who share your passion and enthusiasm for the best business communications technology. IAUG serves to bring you together to share best practices, provide timely and relevant training, and create valuable networks for Avaya customers.

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Get Involved

There are many ways to share your expertise and experience. If you would like to lead a chapter, serve on a council, partner with IAUG, or volunteer your time or resources, please visit the Get Involved information pages.

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Find a Chapter

IAUG Affiliated Chapters are comprised of thousands of professionals throughout the world. Local chapters meet regularly to share ideas, network with one another, and learn about the latest tips,tricks, and product advancements from Avaya and our partners.

Find and meet local chapters >


IAUG offers members year-round educational experiences with on-demand and live webinars, informative articles, and past conference materials. Each quarter IAUG members have access to themed content aligned with industry trends.

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Schedule a Tour at our Executive Briefing Center

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Avaya Financial Services Programs

Avaya Financial Services (AFS) is the global leader for financing solutions supporting Avaya products and services. By leveraging AFS you can free up capital for alternative investments, enabling a more solid business model.

Minimize a Cash Outlay

Unlike bank loans, financing does not ask for down payments or compensating balances in most cases. You will be able to finance the cost of the equipment, plus installation, maintenance, taxes, shipping charges, and even software.

Budget Appropriately

Financing guarantees a fixed monthly payment for the length of the financing period, so it's easy to forecast your equipment expenses. It gives you the flexibility to obtain ad hoc equipment—your operating budget may easily accommodate a monthly payment, but capital budgets often can't be stretched to allow for an outright purchase.

Gain Tax Avantages

Leasing offers important tax benefits that reduce the cost of obtaining equipment. Depending on the type of lease you choose, you may be able to write off the entire monthly payment as an operating expense or capitalize the outlay. (Be sure to consult your own accountant or tax advisor regarding the tax consequences of your leasing and financing transactions.)

Contact Us

For more details, contact your authorized Avaya partner or Avaya Financial Services at (800) 327-3333 or

Authentic Avaya

Authentic Avaya provides value-oriented solutions through environmentally and financially friendly programs that help protect your investment in Avaya.

Certified Refurbished Equipment

Authentic Avaya is the only certified source for refurbished Avaya products. Look for the Authentic Avaya logo when making a purchase. The Certified Refurbished Equipment offer for products is available globally.

End-of-Life Equipment

When a product reaches End-of-Life (EOL) Avaya may have an excess of the product. While such a product can no longer be called “new,” it is in its original packaging and has never been put into service. Quantities of EOL products are limited and items are not consistently available. The EOL offer is available globally.

Brand Protection

To protect your investment in Avaya products and services and to ensure you receive authentic Avaya products, only purchase from Avaya Authorized resellers. Avaya Authorized Resellers can be found using the Avaya Reseller Locator

Buy Back Program

The Authentic Avaya Buy Back program gives you cash back for returned communications systems and telephones. By using the Buy Back program, you can reinvest your Avaya dollars into an all-new Avaya solution, an all-refurbished Avaya solution, or a blend of both. The Buy Back offer is available globally.

End Customers

Contact your authorized Avaya partner or Authentic Avaya directly at 469-307-7963.  Email or visit

Avaya Partners

Contact your Authentic Avaya Account Manager at 469-307-7963 or email for details.


Avaya supports a suite of promotions and programs to help companies like yours make gentle investments in communications solutions that can help you drive business excellence.

Promotions for Small and Midsize Businesses

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Promotions for Unified Communications and Contact Centers

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Avaya Sponsorships

Sports, Philanthropy, Arts & Entertainment, C-Level Engagements, and Academia

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Supplier Information

Suppliers are an important part of Avaya's success. See more information to assist you in partnering with Avaya.

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