Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Sustainability
With the rapidly expanding use of electrical and electronic products globally, and the resulting growth in e-waste, more and more jurisdictions are enacting WEEE regulations. Avaya closely monitors such developing WEEE legislation and complies with applicable regulations. We also join approved compliance organizations to ensure our collection and recycling obligations are met.
WEEE is Waste Electrical and Electronic Equipment (also known as e-waste). WEEE regulations, typically passed at a country, state, or provincial level, promote the reuse and recycling of electrical and electronic equipment, reducing resource consumption and the amount of e-waste going to landfills. WEEE rules on treating waste electrical and electronic equipment contribute to sustainable production and consumption. Requirements of WEEE regulations include, among others, financing the collection, treatment, recovery, and environmentally sound disposal of WEEE.
Avaya has contracted with SIMS RECYCLING SOLUTIONS INC. (SIMS) to support end of life management of our own e-waste equipment on a global basis and partners with SIMS to provide environmentally sound recycling to customers wanting to dispose of Avaya products that have reached their end of useful life.
Improving the collection, treatment and recycling of electrical and electronic equipment (EEE) at the end of their life can:
Electrical and electronic equipment (EEE) and batteries contain materials, components, and substances that may be hazardous and present a risk to human health and the environment when waste electrical and electronic equipment (WEEE) and batteries are not handled correctly.
Avaya Batteries and Electronic Equipment are marked with the crossed-out wheelie bin. This symbol indicates that waste electrical and electronic or battery equipment should not be discarded together with unseparated municipal waste but instead must be collected separately.
The chemical symbols indicated on the batteries demonstrate that the chemical is present in that battery:
As a consumer, you have an important role in recycling electrical and electronic equipment and contributing to the protection of the environment by recycling product at end of life.
When providing products back to Avaya for end-of-life treatment, the end user is responsible for removing all personal data. Professional disassemblers / recyclers should refer to Product Disassembly and End of Life.
German registration numbers Avaya GmbH & Co. KG WEEE-Reg-Nr. DE 92850707 Avaya Deutschland GmbH WEEE-Reg-Nr. DE 94383479
Irish registration number Avaya International Sales Limited PRL Registration number IE 379WB WEEE Ireland Compliance Scheme Certification
Polish registration number Avaya Poland Sp. z o.o. BDO 000009653
Spanish registration numbers Avaya Comunicacion España S.L. - Nº RII-AEE 729 RD 110/2015 Avaya Comunicacion España S.L. - Nº REI-RPA 554 RD 710/2015
French registration numbers Battery IDU: FR000356_06GQLP WEEE IDU: FR000356_051VA9
Czech Republic takeback statement
UK battery statement
California battery statement
Please contact your Avaya representative or the following associates for region-specific information regarding eligibility for take-back and details on the process, as appropriate: