WHAT’S NEXT

Moving Forward Means Making Even Better Use of Technology

More Than Ever, Experiences Matter

You’ve decided who’s home, who’s essential in the workplace, who’s back and forth. But how are you keeping collaboration and services going? It’s critical to ensure a team that’s spread apart is working like they’re together. And that customers are getting your best possible experience, elevated by technology and creativity. The latest in communications can change your culture, your journeys, your success. And we can help make that happen.

Complimentary Solutions are Still Available

Avaya is Here to Help

Yes, Your Contact Center Can Work from Home

Get a complimentary license to let your agents work remotely without compromising your customer and employee experiences.

Extend Your Avaya Capabilities to Your Workforce at Home

Keep your business up and running with remote work solutions for virtually any Avaya unified communications platform.

Keep the Most Important Services Going

Our cloud-based video conferencing app, Avaya Spaces, is available for free to education and eligible nonprofit organizations.

Keep Your Enterprise Connected—Even with Employees at Home

Get a free 60-day license to Avaya Spaces, our cloud-based meetings and collaboration app, for your entire organization.

Find the Tools You Need for the Healthcare Front Line

Complimentary Avaya solutions are available to help you manage patient inquiries, community outreach, care team communications, and temporary work locations.

Around the World, Our Customers are Staying Connected

From On Campus to Online

The University of Milan completed graduation sessions with professors, undergraduates, and families all connected virtually and remotely.

From On Campus to Online

New Solutions for New Challenges

The Washington State Department of Health created and staffed a new emergency contact center to answer questions from the public about COVID-19.

New Solutions for New Challenges

Ensuring Critical Services are Answering

The UP112 emergency call center in Uttar Prasdesh, northern India, receives 1.2 million calls each day. During lockdown, the centers agents are working entirely from home.

Ensuring Critical Services are Answering

Distance Learning Hits the Road

A German driving school is providing online driving classes via video conferencing.

Distance Learning Hits the Road

Infographic

Six Best Practices for Remote Contact Center Agents

Especially while your contact center works remotely, following best practices that can make every experience better.

Six Best Practices for Remote Contact Center Agents

Call the Avaya COVID-19 Hotline

Call Avaya for support and guidance on transitioning to remote workforce solutions for your employees and contact center agents. Scan our quick list for your location's number.

Call Now

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