{"industryList":[{"name":"Healthcare","id":"1"},{"name":"Hospitality","id":"2"},{"name":"Government","id":"3"},{"name":"Education","id":"4"},{"name":"Financial Services","id":"5"},{"name":"Sports & Entertainment","id":"6"},{"name":"Service Industries","id":"7"},{"name":"Emergency Services","id":"8"},{"name":"Media & Communications","id":"9"},{"name":"Non-Profit","id":"10"},{"name":"Energy & Utilities","id":"11"},{"name":"Insurance","id":"12"},{"name":"Manufacturing","id":"13"},{"name":"Professional Services","id":"14"},{"name":"Retail","id":"15"},{"name":"Technology","id":"16"},{"name":"Transportation","id":"17"},{"name":"Other","id":"18"}],"businessNeed":[{"name":"Customer Experience","id":"1","bid":"1378121625363"},{"name":"Team Collaboration","id":"2","bid":"1378121625388"},{"name":"Workforce Optimization","id":"3","bid":"1378121625428"},{"name":"Digital Transformation","id":"4","bid":"1378121625469"},{"name":"Collaboration","id":"5","bid":"1378125071267"},{"name":"Cost Saving","id":"6","bid":"1378125071318"},{"name":"Innovation","id":"7","bid":"1378125071371"},{"name":"Scalability","id":"8","bid":"1378125071426"},{"name":"Mobility","id":"9","bid":"1378125071483"},{"name":"Multi-Experience","id":"10","bid":"1378125071542"},{"name":"Customization","id":"11","bid":"1378125071603"},{"name":"Multi-national","id":"12","bid":"1378125071666"},{"name":"Open Ecosystem","id":"13","bid":"1397212961177"},{"name":"Cloud","id":"14","bid":"1397212961205"}],"allCaseStudies":[{"date":"28-10-2024","imageAltText":"Leon County Government","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/gettyimages-1440068768-min%20(1).jpg","eyebrowTitle":"Financial Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/access-bank\/","industry":"5","isVideoCaseStudy":false,"title":"Navigating Risk and Revolutionizing CX: How Access Bank is Leveraging Avaya Technology to Double its Customer Base by 2027","videoTitle":""},{"date":"17-10-2024","imageAltText":"Atento","businessNeed":"7","imageUrl":"https:\/\/www.avaya.com\/en\/images\/aflac%20-%20hero.png","eyebrowTitle":"Insurance","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/aflac\/","industry":"12","isVideoCaseStudy":false,"title":"Transforming Insurance Through Empathy and Innovation: Aflac's Journey in Enhancing Customer and Employee Experiences","videoTitle":""},{"date":"06-10-2024","imageAltText":"Leon County Government","businessNeed":"7","imageUrl":"https:\/\/www.avaya.com\/en\/images\/albuquerque%20hero.png","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/albuquerque-public-schools\/","industry":"4","isVideoCaseStudy":false,"title":"Albuquerque Public Schools fortifies security and CX, without disrupting its existing estate.","videoTitle":""},{"date":"30-09-2024","imageAltText":"Leon County Government","businessNeed":"14","imageUrl":"https:\/\/www.avaya.com\/de\/images\/4.jpg","eyebrowTitle":"Manufacturing","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/mevaco\/","industry":"13","isVideoCaseStudy":false,"title":"Mevaco GmbH increases sales productivity through digitized processes from the cloud.","videoTitle":""},{"date":"27-09-2024","businessNeed":"4","imageUrl":"","eyebrowTitle":"Retail","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/grupo-roelsa\/","industry":"15","isVideoCaseStudy":false,"title":"Avaya Experience Platform: Grupo Roelsa's solution for superior customer service. "},{"date":"14-08-2024","imageAltText":"Leon County Government","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/goodwill-store%202.jpg","eyebrowTitle":"Non-Profit","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/goodwill-michiana\/","industry":"10","isVideoCaseStudy":false,"title":"Goodwill Michiana Reduces Budgeted Telecom Spend by 25% With Avaya Cloud Office","videoTitle":""},{"date":"13-08-2024","imageAltText":"Atento","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-atento-cloud-cl8204en-cardv2.jpg","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/cardiff-council\/","industry":"4","isVideoCaseStudy":false,"title":"CARDIFF SCHOOLS TURN UK PSTN SWITCH-OFF INTO OPPORTUNITY FOR IMPROVED TEACHER AGILITY WITH AVAYA CLOUD OFFICE","videoTitle":""},{"date":"01-08-2024","imageAltText":"Atento","businessNeed":"6","imageUrl":"https:\/\/www.avaya.com\/en\/images\/960px-tribunal_de_justiça_de_goiás_fachada_e_prédio.jpg","eyebrowTitle":"Government","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/tjgo\/","industry":"3","isVideoCaseStudy":false,"title":"Providing greater access and the best experiences to the citizens of the state of Goiás with Avaya solutions","videoTitle":""},{"date":"29-07-2024","imageAltText":"Leon County Government","businessNeed":"7","imageUrl":"https:\/\/www.avaya.com\/en\/images\/gettyimages-1440068768-min%20(1).jpg","eyebrowTitle":"Professional Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/konecta\/","industry":"14","isVideoCaseStudy":false,"title":"Global Brands Trust Konecta to Deliver Innovation without Disruption","videoTitle":""},{"date":"26-07-2024","imageAltText":"Leon County Government","businessNeed":"9","imageUrl":"https:\/\/www.avaya.com\/en\/images\/public%20safety%20complex.jpg","eyebrowTitle":"Government","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/leon_county_government\/","industry":"3","isVideoCaseStudy":false,"title":"Avaya Helps Leon County Streamline, Centralize, and Flexibly Create New Experiences ","videoTitle":""},{"date":"15-07-2024","imageAltText":"DIRECTV - CS - CC15662ES","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1381696394440&ssbinary=true","eyebrowTitle":"Sports & Entertainment","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/directv\/","industry":"6","isVideoCaseStudy":false,"title":"DIRECTV is Transforming Customer Experience with Avaya","videoTitle":""},{"date":"10-07-2024","imageAltText":"Installation of switching and connecting overhead electrical lines","businessNeed":"8","imageUrl":"https:\/\/www.avaya.com\/en\/images\/gettyimages-1340136990-549x280.jpg","eyebrowTitle":"Energy & Utilities","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/edenor\/","industry":"11","isVideoCaseStudy":false,"title":"Edenor Enhances 31 Million Interactions with Avaya","videoTitle":""},{"date":"18-02-2024","imageAltText":"South Central Ambulance Service CS","businessNeed":"5","imageUrl":"https:\/\/www.avaya.com\/en\/images\/scas%20customer%20story.jpg","eyebrowTitle":"Emergency Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/south-central-ambulance-service\/","industry":"8","isVideoCaseStudy":false,"title":"Avaya Ecosystem Creates Tailored Contact Centre Solution for South Central Ambulance Service","videoTitle":""},{"date":"05-02-2024","imageAltText":"South Central Ambulance Service CS","businessNeed":"14","imageUrl":"https:\/\/www.avaya.com\/de\/images\/cc15948de_2024_cs_gelsenwasser_titel_1280x960_web.jpg","eyebrowTitle":"Energy & Utilities","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/gelsenwasser-ag\/","industry":"11","isVideoCaseStudy":false,"title":"GELSENWASSER AG relocates its communication landscape into the private cloud","videoTitle":""},{"date":"26-01-2024","imageAltText":"Standard Focus CS","businessNeed":"14","imageUrl":"https:\/\/www.avaya.com\/en\/images\/pic0.jpeg","eyebrowTitle":"Professional Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/standard-focus\/","industry":"14","isVideoCaseStudy":false,"title":"Standard Focus transforms CX with Avaya Experience Platform","videoTitle":""},{"date":"09-04-2023","imageAltText":"Standard Focus CS","businessNeed":"4","imageUrl":"https:\/\/www.avaya.com\/de\/images\/uc15800de_2022_cs_kv-buchholz_titel_1280x960.jpeg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/klinikverbund-buchholz-winsen\/","industry":"1","isVideoCaseStudy":false,"title":"A healthy solution: Buchholz\/Winsen Hospitals set the course for digitalization","videoTitle":""},{"date":"05-04-2023","imageAltText":"G-Star Raw Customer Story","businessNeed":"4","imageUrl":"https:\/\/www.avaya.com\/en\/images\/g-star-raw-image-hq-building.jpg","eyebrowTitle":"Retail","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/g-star-raw\/","industry":"15","isVideoCaseStudy":false,"title":"Global Retailer, G-Star unifies employee and customer communications on the journey to digital transformation","videoTitle":""},{"date":"07-03-2023","imageAltText":"Kettering Academy CS","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/kettring-cs.png","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/kettering-buccleuch-academy\/","industry":"4","isVideoCaseStudy":false,"title":"Core values of Kettering Buccleuch Academy are driving innovation in the cloud","videoTitle":""},{"date":"07-03-2023","imageAltText":"YMCA Victoria","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/gettyimages-1270473756-min2.jpg","eyebrowTitle":"Non-Profit","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/ymca-victoria\/","industry":"10","isVideoCaseStudy":false,"title":"YMCA Victoria increases access to community services with move to Avaya Cloud Office ","videoTitle":""},{"date":"01-03-2023","imageAltText":"Give Kids The World Village CS","businessNeed":"4","imageUrl":"https:\/\/www.avaya.com\/en\/images\/gktw%20cs%20marque%20(1).jpg","eyebrowTitle":"Non-Profit","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/give-kids-the-world-village\/","industry":"10","isVideoCaseStudy":false,"title":"Give Kids The World Village: Where dreams really do come true","videoTitle":""},{"date":"07-02-2023","imageAltText":"Superior Propane CS","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/img5_400x300.jpg","eyebrowTitle":"Professional Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/mccarthy-durie-lawyers\/","industry":"14","isVideoCaseStudy":false,"title":"McCarthy Durie Lawyers Hits Record Staff Retention Levels with Avaya Cloud Office® by RingCentral","videoTitle":""},{"date":"16-01-2023","businessNeed":"1","imageUrl":"","eyebrowTitle":"Service Industries","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/stemmer-distribution-group\/","industry":"7","isVideoCaseStudy":false,"title":"Stemmer Distribution Group Takes a Bite Out of Costs while Improving Experiences"},{"date":"14-11-2022","imageAltText":"Asian man holding a water bottle while driving in his car","businessNeed":"6","imageUrl":"https:\/\/www.avaya.com\/en\/images\/gettyimages-1257724742-1280x960.jpg","eyebrowTitle":"Transportation","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/innervision-engineering\/","industry":"17","isVideoCaseStudy":false,"title":"InnerVision Engineering digitalises the parking experience with Avaya Cloud Office","videoTitle":""},{"date":"25-10-2022","businessNeed":"9","imageUrl":"","eyebrowTitle":"Government","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/dauphin-county\/","industry":"3","isVideoCaseStudy":false,"title":"Dauphin County digitizes communications, pivots to cloud with Avaya Cloud Office"},{"date":"14-09-2022","imageAltText":"Superior Propane CS","businessNeed":"11","imageUrl":"https:\/\/www.avaya.com\/en\/images\/img5_400x300.jpg","eyebrowTitle":"Energy & Utilities","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/superior-propane\/","industry":"11","isVideoCaseStudy":false,"title":"Superior Propane Fuels Service Efficiencies and Business Growth with Avaya Solutions","videoTitle":""},{"date":"21-07-2022","imageAltText":"Superior Propane CS","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/es\/images\/img-400x300.jpg","eyebrowTitle":"Service Industries","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/teleperformance\/","industry":"7","isVideoCaseStudy":false,"title":"Stability and Availability: Avaya\u2019s differentials as a global Teleperformance ally","videoTitle":""},{"date":"29-04-2022","imageAltText":"NSU Students and iPad","businessNeed":"4","imageUrl":"https:\/\/www.avaya.com\/en\/images\/nsu%20students%20and%20ipad.png","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/nicholls_state_university\/","industry":"4","isVideoCaseStudy":false,"title":"Through hurricanes and pandemics, Nicholls State University stays connected in the Cloud with Avaya Cloud Office.","videoTitle":""},{"date":"23-03-2022","imageAltText":"GROUPE BARRAINE","businessNeed":"4","imageUrl":"https:\/\/www.avaya.com\/en\/images\/brest-jauresvideo400_300.png","eyebrowTitle":"Service Industries","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/groupe_barraine\/","industry":"7","isVideoCaseStudy":false,"title":"Groupe BARRAINE streamlines communications and unifies customer relations with Avaya Cloud Office  ","videoTitle":""},{"date":"11-12-2021","imageAltText":"Learning People","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/1280x960.jpg","eyebrowTitle":"Transportation","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/makemytrip\/","industry":"17","isVideoCaseStudy":false,"title":"Online Travel Company Leverages Avaya Callback Assist to Keep Customers Happy Despite the Pandemic ","videoTitle":""},{"date":"10-12-2021","imageAltText":"Learning People","businessNeed":"3","imageUrl":"https:\/\/cdnapisec.kaltura.com\/p\/1535622\/sp\/153562200\/thumbnail\/entry_id\/1_11f078ud\/width\/400\/height\/300\/quality\/50","eyebrowTitle":"Education","videoId":"1_11f078ud","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/florida_state_university\/","industry":"4","isVideoCaseStudy":false,"title":"Florida State University Serves its Students and Community through Innovation and Collaboration","videoTitle":"Avaya Enables Florida State University to Thrive Under Pressure"},{"date":"25-11-2021","imageAltText":"Preferred Home Care of New York","businessNeed":"9","imageUrl":"https:\/\/www.avaya.com\/en\/images\/homecare_1280x960.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/preferred_home_care\/","industry":"1","isVideoCaseStudy":false,"title":"Preferred Home Care of New York makes a major communications upgrade with Avaya Cloud Office","videoTitle":""},{"date":"23-11-2021","imageAltText":"Jindal SAW ","businessNeed":"4","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cmccard_1280x960.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/cmc\/","industry":"1","isVideoCaseStudy":false,"title":"Smart storage monitoring & notification system for healthcare","videoTitle":""},{"date":"23-11-2021","imageAltText":"Jindal SAW ","businessNeed":"4","imageUrl":"https:\/\/www.avaya.com\/en\/images\/img-3_1280x960.jpg","eyebrowTitle":"Manufacturing","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/jindal_saw\/","industry":"13","isVideoCaseStudy":false,"title":"Jindal SAW upgrades communication capabilities while protecting its investments ","videoTitle":""},{"date":"12-10-2021","imageAltText":"Learning People","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/learning%20people%20adobestock_235767745%20.jpg","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/learning_people\/","industry":"4","isVideoCaseStudy":false,"title":"Cloud communications enable market expansion for learning people","videoTitle":""},{"date":"17-09-2021","imageAltText":"CALIMAX CS","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1381698346403&ssbinary=true","eyebrowTitle":"Retail","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/calimax\/","industry":"15","isVideoCaseStudy":false,"title":"Maximum quality, 1000 percent sales","videoTitle":""},{"date":"12-08-2021","imageAltText":"Garden Court Chambers","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/garden%20court%20chambers_400x300.jpg","eyebrowTitle":"Professional Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/garden-court-chambers\/","industry":"14","isVideoCaseStudy":false,"title":"Winning Communications for Garden Court Chambers\u2019 Barristers","videoTitle":""},{"date":"28-07-2021","imageAltText":"Insperex","businessNeed":"9","imageUrl":"https:\/\/www.avaya.com\/en\/images\/insperex_1280x960.jpg","eyebrowTitle":"Financial Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/insperex\/","industry":"5","isVideoCaseStudy":false,"title":" InspereX improves communications costs, flexibility, and risk with Avaya Cloud Office","videoTitle":""},{"date":"17-06-2021","imageAltText":"Aims Community College","businessNeed":"9","imageUrl":"https:\/\/www.avaya.com\/en\/images\/aims2-400x300.jpg","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/aims-community-college\/","industry":"4","isVideoCaseStudy":false,"title":"Aims Community College Reduces Phone System Workload by 30% Using Avaya Cloud Office by RingCentral","videoTitle":""},{"date":"06-05-2021","imageAltText":"LMU Front Gate","businessNeed":"4","imageUrl":"https:\/\/www.avaya.com\/en\/images\/lmu%20front%20gate%20%20400x300.jpg","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/lincoln-memorial-university\/","industry":"4","isVideoCaseStudy":false,"title":"Lincoln Memorial University modernizes multicampus communications with Avaya Cloud Office","videoTitle":""},{"date":"15-04-2021","imageAltText":"InTele Training CS","businessNeed":"13","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1381690025588&ssbinary=true","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/intele-training\/","industry":"4","isVideoCaseStudy":false,"title":"InTele Training Shares Behind-the-scenes Success Stories of Avaya Cloud Office","videoTitle":""},{"date":"12-03-2021","imageAltText":"Alta California Regional Center CS","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1381687603796&ssbinary=true","eyebrowTitle":"Non-Profit","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/alta-california-regional-center\/","industry":"10","isVideoCaseStudy":false,"title":"Alta California Regional Center streamlines remote collaboration for 95% of workforce with Avaya Cloud Office® by RingCentral®","videoTitle":""},{"date":"08-03-2021","imageAltText":"Unisono CS","businessNeed":"8","imageUrl":"https:\/\/www.avaya.com\/en\/images\/header.jpg","eyebrowTitle":"Professional Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/unisono\/","industry":"14","isVideoCaseStudy":false,"title":"Unisono transforms all its Contact Center services into teleworking in just 15 days with Avaya OneCloud Subscription ","videoTitle":""},{"date":"05-03-2021","imageAltText":"EHLI-AUCTIONS","businessNeed":"7","imageUrl":"https:\/\/www.avaya.com\/en\/images\/image-400x300.png","eyebrowTitle":"Retail","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/ehli-auctions\/","industry":"15","isVideoCaseStudy":false,"title":"Fourth Generation Family Business Innovates to See a Bright Future Through COVID-19 Restrictions ","videoTitle":""},{"date":"28-10-2020","imageAltText":"Health professional with a visor","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-harris-county-ph-card-400x300.jpg","eyebrowTitle":"Government","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/harris-county-ph\/","industry":"3","isVideoCaseStudy":false,"title":"Harris County Public Health increases COVID-19 case investigations by 25%","videoTitle":""},{"date":"06-10-2020","imageAltText":"Nebraska Medicine","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-nebraska-medicine-cl15544en-card-400x300.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/nebraska-medicine\/","industry":"1","isVideoCaseStudy":false,"title":"Nebraska Medicine transforms communications experiences with Avaya CPaaS","videoTitle":""},{"date":"07-07-2020","imageAltText":"Hydro Ottawa ","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/hydro-ottawa-card-400x300.jpg","eyebrowTitle":"Energy & Utilities","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/hydro-ottawa\/","industry":"11","isVideoCaseStudy":false,"title":"Hydro Ottawa keeps customers energized with Avaya Experience Platform","videoTitle":""},{"date":"02-06-2020","imageAltText":"Cincinnati Bell","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-cincinnati-smb15483en-card-400x300.jpg","eyebrowTitle":"Media & Communications","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/cincinnati-bell\/","industry":"9","isVideoCaseStudy":false,"title":"Cincinnati Bell Manages 50% Increase in Traffic With Scalable, Reliable Avaya Cloud Platform","videoTitle":""},{"date":"07-04-2020","imageAltText":"Helse Vest","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/gettyimages-961607172_retouched.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/helse-vest\/","industry":"1","isVideoCaseStudy":false,"title":"Helse Vest enables better patient care with Avaya","videoTitle":""},{"date":"14-12-2019","imageAltText":"(JHHS)-CC8216EN-card-400x300","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-jhhs2-400x300.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/johns-hopkins-healthcare-system\/","industry":"1","isVideoCaseStudy":false,"title":"Johns Hopkins Healthcare System (JHHS) elevates the patient experience","videoTitle":""},{"date":"17-10-2019","imageAltText":"VCA Canada","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-smb8214en-vca-card.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/vca-canada\/","industry":"1","isVideoCaseStudy":false,"title":"Caring for Life\u2019s Greatest Companions\u2014VCA Canada Purrs with New Avaya Cloud Solution, Reducing Costs by 25%","videoTitle":""},{"date":"23-09-2019","imageAltText":"YESSS Electrical","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-yesss-smb8212uk-avaya-ip-office-card.jpg","eyebrowTitle":"Retail","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/yesss-electrical\/","industry":"15","isVideoCaseStudy":false,"title":"YESSS Electrical Amps Up Growth with Avaya","videoTitle":""},{"date":"13-09-2019","imageAltText":"Standard Chartered: The Digital Bank with a Human Touch","businessNeed":"12","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-standard-charter-cloud-cc8209en-card.jpg","eyebrowTitle":"Financial Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/standard-chartered\/","industry":"5","isVideoCaseStudy":false,"title":"Standard Chartered: the digital bank with a human touch","videoTitle":""},{"date":"29-07-2019","imageAltText":"Atento","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-atento-cloud-cl8204en-cardv2.jpg","eyebrowTitle":"Professional Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/atento\/","industry":"14","isVideoCaseStudy":false,"title":"Atento Raises the Stakes with AI, Sets the Bar for CRM Providers","videoTitle":""},{"date":"25-07-2019","imageAltText":"Canon Financial Services","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-cfs-ce-cc8206en-card.jpg","eyebrowTitle":"Financial Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/canon-financial-services\/","industry":"5","isVideoCaseStudy":false,"title":"Self-Service is \u2018Golden\u2019 at Canon Financial Services","videoTitle":""},{"date":"08-07-2019","imageAltText":"Cascades","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-cascades-ix-workplace-uc8205en-card.jpg","eyebrowTitle":"Manufacturing","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/cascades\/","industry":"13","isVideoCaseStudy":false,"title":"Cascades Scraps Aging Voice Systems for Anytime, Anywhere Communication","videoTitle":""},{"date":"28-06-2019","imageAltText":"MilliporeSigma","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-milliporesigma-aura-uc8203en-card.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/milliporesigma\/","industry":"1","isVideoCaseStudy":false,"title":"MilliporeSigma Turns Business Communications into a Science","videoTitle":""},{"date":"20-06-2019","imageAltText":"MilliporeSigma","businessNeed":"8","imageUrl":"https:\/\/cdnapisec.kaltura.com\/p\/1535622\/sp\/153562200\/thumbnail\/entry_id\/0_bws3agrk\/width\/400\/height\/300\/quality\/50","eyebrowTitle":"Financial Services","videoId":"0_bws3agrk","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/banco-galicia\/","industry":"5","isVideoCaseStudy":false,"title":"Tradition, Leadership and Innovation in a Single Bank","videoTitle":"More than a century of existence"},{"date":"29-05-2019","imageAltText":"MilliporeSigma","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/emergencias_400x300.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/emergencias\/","industry":"1","isVideoCaseStudy":false,"title":"Avaya Takes Care of the Health of Communications at Emergencias","videoTitle":""},{"date":"22-05-2019","imageAltText":"LogistiCare\/Circulation","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs_logisticare-circulation-aura-cc8196en-card.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/logisticare-circulation\/","industry":"1","isVideoCaseStudy":false,"title":"On the Road to Customer Satisfaction, Nothing but Green Lights for LogistiCare\/Circulation","videoTitle":""},{"date":"16-05-2019","imageAltText":"Scrivens","businessNeed":"8","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-scrivens-cc8181uk-card.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/scrivens\/","industry":"1","isVideoCaseStudy":false,"title":"Viewing customer care through a new lens: Scrivens changes the game with Avaya","videoTitle":""},{"date":"25-04-2019","imageAltText":"Damart ","businessNeed":"9","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-damart-aixcc-cc8193uk-card.jpg","eyebrowTitle":"Retail","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/damart\/","industry":"15","isVideoCaseStudy":false,"title":"Damart Delights Generational Segments with Avaya Omnichannel Contact Center","videoTitle":""},{"date":"04-04-2019","imageAltText":"O-Bank","businessNeed":"8","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-o-bank-uc8187tw-card.jpg","eyebrowTitle":"Financial Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/o-bank\/","industry":"5","isVideoCaseStudy":false,"title":"O Yeah: All-Digital O-Bank Succeeds Without Brick-and-Mortar Branches","videoTitle":""},{"date":"20-03-2019","imageAltText":"O-Bank","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1611181642534&ssbinary=true","eyebrowTitle":"Healthcare","videoId":"1_69thmiai","pageUrl":"","industry":"1","isVideoCaseStudy":true,"title":"The Inova Health System Story","videoTitle":"The Inova Health System story"},{"date":"19-03-2019","imageAltText":"O-Bank","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1611165764870&ssbinary=true","eyebrowTitle":"Healthcare","videoId":"0_po7e2z0h","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/southcoast\/","industry":"1","isVideoCaseStudy":false,"title":"More Than Medicine: Southcoast Health Raises the Bar with Avaya","videoTitle":"Southcoast Health on achieving outstanding patient care"},{"date":"11-03-2019","imageAltText":"O-Bank","businessNeed":"9","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1611182375269&ssbinary=true","eyebrowTitle":"Professional Services","videoId":"1_k48zqh8y","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/datamark\/","industry":"14","isVideoCaseStudy":false,"title":"DATAMARK on Cloud Nine After Shift to Scalable, Flexible Platform","videoTitle":"Datamark Reaching New Heights with Avaya OneCloud Contact Center"},{"date":"10-01-2019","imageAltText":"C3i Solutions","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-c3i-uc8161en-cardv2.jpg","eyebrowTitle":"Technology","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/c3i-solutions\/","industry":"16","isVideoCaseStudy":false,"title":"Global BPO C3i Solutions brings the latest innovations to the table","videoTitle":""},{"date":"14-11-2018","imageAltText":"Buy It Direct","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-buyit-direct-cc8123uk-card.jpg","eyebrowTitle":"Retail","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/buy-it-direct\/","industry":"15","isVideoCaseStudy":false,"title":"Buy It Direct Sees Performance Soar with Avaya Contact Center Select and IP Office Server Edition","videoTitle":""},{"date":"10-10-2018","imageAltText":"Portugal\u2019s National 112 Service Upgraded","businessNeed":"7","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-portugal-112-smb15275en-card.jpg","eyebrowTitle":"Emergency Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/portugal-112-cs\/","industry":"8","isVideoCaseStudy":false,"title":"Portugal\u2019s National Safety Improved with Omnichannel Technology","videoTitle":""},{"date":"28-09-2018","imageAltText":"Portugal\u2019s National 112 Service Upgraded","businessNeed":"8","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1611174954270&ssbinary=true","eyebrowTitle":"Government","videoId":"1_dfuip03a","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/martinsville-va_cs\/","industry":"3","isVideoCaseStudy":false,"title":"The city of Martinsville makes history, transforming economic value","videoTitle":"City of Martinsville Creates Economic Value with Avaya Communications"},{"date":"24-08-2018","imageAltText":"ENT and Allergy Associates","businessNeed":"10","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-enta-cc7832en-card.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/ent-and-allergy-associates\/","industry":"1","isVideoCaseStudy":false,"title":"ENT and Allergy Associates Prescribes Improved Focus on Customer Service","videoTitle":""},{"date":"23-07-2018","imageAltText":"CIEE","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-ciee-cc15242en-cardv2.jpg","eyebrowTitle":"Technology","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/ciee_cs\/","industry":"16","isVideoCaseStudy":false,"title":"With Avaya, CIEE Transforms Its Communication with Its Student Client Base","videoTitle":""},{"date":"22-06-2018","imageAltText":"Eastern Sicily 112 PSAP","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-sicily-cc8130en-cardv2.jpg","eyebrowTitle":"Emergency Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/sicily_cs\/","industry":"8","isVideoCaseStudy":false,"title":"Eastern Sicily\u2019s New 112 PSAP Delivers Modern Emergency Communications for Citizens","videoTitle":""},{"date":"12-06-2018","imageAltText":"Transcom","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-transcom-cc7984en-cardv2.jpg","eyebrowTitle":"Professional Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/transcom_cs\/","industry":"14","isVideoCaseStudy":false,"title":"Transcom Injects Scale + Innovation Into BPO Offerings","videoTitle":""},{"date":"12-06-2018","imageAltText":"Xiaomi","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-xiaomi-cc8051en-card.jpg","eyebrowTitle":"Technology","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/xiaomi_cs\/","industry":"16","isVideoCaseStudy":false,"title":"Xiaomi makes Avaya a Partner in their Growth","videoTitle":""},{"date":"12-06-2018","imageAltText":"Valrhona ","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1381710099334&ssbinary=true","eyebrowTitle":"Manufacturing","videoId":"1_0i11a4xq","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/valrhona_cs\/","industry":"13","isVideoCaseStudy":false,"title":"Valrhona chose Avaya to Optimize Customer Service","videoTitle":"Valrhona Etude de cas "},{"date":"12-06-2018","imageAltText":"United Nearshore Operations","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-uno-cc15177en-cardv2.jpg","eyebrowTitle":"Professional Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/united_nearshore_operations_cs\/","industry":"14","isVideoCaseStudy":false,"title":"United Nearshore Operations\u2019 clients and customers benefit through Avaya Enterprise Cloud ","videoTitle":""},{"date":"12-06-2018","imageAltText":"Telekom Serbia","businessNeed":"7","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-telekom-serbia-cc8126uk-card.jpg","eyebrowTitle":"Media & Communications","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/telekom_serbia_cs\/","industry":"9","isVideoCaseStudy":false,"title":"Telekom Serbia turns Contact Center into Profit Center with Avaya","videoTitle":""},{"date":"24-05-2018","imageAltText":"Marion County, Iowa","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-marion-county-smb8118en-card.jpg","eyebrowTitle":"Government","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/marion-county\/","industry":"3","isVideoCaseStudy":false,"title":"Marion County\u2019s Telecom Modernization Slashes Costs by 68%","videoTitle":""},{"date":"17-05-2018","imageAltText":"Avaya Plays Key Role in the Mets Lineup ","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1611167074177&ssbinary=true","eyebrowTitle":"Sports & Entertainment","videoId":"0_0xarv5ru","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/new_york_mets_cs\/","industry":"6","isVideoCaseStudy":false,"title":"The New York Mets hit the guest experience out of the park","videoTitle":"Avaya Plays Key Role in the New York Mets Lineup Video"},{"date":"12-03-2018","imageAltText":"Optimax","businessNeed":"6","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-optimax-cc8110uk-card.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/optimax-case-study\/","industry":"1","isVideoCaseStudy":false,"title":"Optimax, Simplifying the Patient Journey","videoTitle":""},{"date":"12-02-2018","imageAltText":"Optimax","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1611165764757&ssbinary=true","eyebrowTitle":"Government","videoId":"1_ywvtw3oy","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/state_of_montana_cs\/","industry":"3","isVideoCaseStudy":false,"title":"State of Montana improves UC service to better protect and serve","videoTitle":"State of Montana Utilizes Avaya to Better Protect and Serve Its Citizens"},{"date":"16-11-2017","imageAltText":"MAN Truck & Bus Iberia","businessNeed":"4","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-man-truck-smb15186en-card.jpg","eyebrowTitle":"Transportation","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/man_truck_cs\/","industry":"17","isVideoCaseStudy":false,"title":"Man Truck & Bus Iberia Unifies 15 Offices with Avaya IP Office","videoTitle":""},{"date":"25-08-2017","imageAltText":"Health Plan of San Mateo","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-hpsm-cc8057en-card.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/health_plan_san_mateo_cs\/","industry":"1","isVideoCaseStudy":false,"title":"Health Plan of San Mateo Strengthens Member Service Via Improved Reporting & Call Visibility","videoTitle":""},{"date":"24-08-2017","imageAltText":"South Monterey County Joint Union High School District","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-monterey-county-school-smb8052en-card.jpg","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/south_monterey_cs\/","industry":"4","isVideoCaseStudy":false,"title":"South Monterey County Joint Union High School District Tackles Reliability, Safety Issues","videoTitle":""},{"date":"10-07-2017","imageAltText":"Star Cruises","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-star-cruises-cc15182en-card.jpg","eyebrowTitle":"Hospitality","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/star_cruises_cs\/","industry":"2","isVideoCaseStudy":false,"title":"Contact Center Solutions Help Star Cruises Navigate Global Connectivity","videoTitle":""},{"date":"01-05-2017","imageAltText":"Siam Cement Group","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-siam-cement-cc15165en-cardv2.jpg","eyebrowTitle":"Manufacturing","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/siam_cement_cs\/","industry":"13","isVideoCaseStudy":false,"title":"Siam Cement Group Improves Customer Engagement, Sees Big Gains in Sales and Customer Satisfaction","videoTitle":""},{"date":"09-02-2017","imageAltText":"Norwegian Cruise Line","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-norwegian-cc7962en-card.jpg","eyebrowTitle":"Hospitality","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/norwegian_cruise_line_cs\/","industry":"2","isVideoCaseStudy":false,"title":"Smooth sailing at Norwegian Cruise Line with geo-redundant contact center","videoTitle":""},{"date":"10-01-2017","imageAltText":"Healthplex","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-healthplex-cc7950en-cardv2.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/healthplex_cs\/","industry":"1","isVideoCaseStudy":false,"title":"Healthplex Leverages Avaya Aura for Contact Center Management Capabilities","videoTitle":""},{"date":"29-11-2016","imageAltText":"McMaster University","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-mcmaster-u-uc7945en-card.jpg","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/mcmaster_university_cs\/","industry":"4","isVideoCaseStudy":false,"title":"McMaster University Improves Collaboration and Communication Between Students and Faculty","videoTitle":""},{"date":"26-08-2016","imageAltText":"Singapore National Eye Centre","businessNeed":"3","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-singapore-eye-cc15052en-card.jpg","eyebrowTitle":"Healthcare","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/singapore-national-eye-centre\/","industry":"1","isVideoCaseStudy":false,"title":"Sharper Focus on Patients for Singapore National Eye Centre","videoTitle":""},{"date":"24-06-2016","imageAltText":"A Top-20 US Credit Union","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-credit-union-uc7875en-card.jpg","eyebrowTitle":"Financial Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/unnamed_top_20_credit_union\/","industry":"5","isVideoCaseStudy":false,"title":"A Top-20 US Credit Union Puts Customers at the Center of Everything They Do","videoTitle":""},{"date":"01-04-2016","imageAltText":"West Chester University","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-west-chester-u-mis7825en-card.jpg","eyebrowTitle":"Education","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/west-chester-university\/","industry":"4","isVideoCaseStudy":false,"title":"Safety is Top Priority for West Chester University","videoTitle":""},{"date":"19-02-2015","imageAltText":"Thanachart Bank","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/en\/images\/cs-thanachart-cc7682en-card.jpg","eyebrowTitle":"Financial Services","videoId":"","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/thanachart-bank\/","industry":"5","isVideoCaseStudy":false,"title":"Thanachart Bank, the Power of Prediction","videoTitle":""},{"date":"03-11-2014","imageAltText":"Thanachart Bank","businessNeed":"2","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1381710121233&ssbinary=true","eyebrowTitle":"Financial Services","videoId":"1_qmflc44q","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/landmark-bank\/","industry":"5","isVideoCaseStudy":false,"title":"Landmark Bank Strikes the Perfect Balance Between Community and Technology","videoTitle":"Landmark Bank Invests in Avaya So Their Customers Win"},{"date":"30-06-2012","imageAltText":"Thanachart Bank","businessNeed":"1","imageUrl":"https:\/\/www.avaya.com\/cs\/Satellite?blobcol=urldata&blobkey=id&blobtable=MungoBlobs&blobwhere=1611164513492&ssbinary=true","eyebrowTitle":"Transportation","videoId":"1_kcwioc5q","pageUrl":"https:\/\/www.avaya.com\/en\/success-stories\/dubai-roads-and-transport-authority-%28rta%29-_details\/","industry":"17","isVideoCaseStudy":false,"title":"21st Century Contact Center Serves the Public and Improves Customer Satisfaction by 50 Percent for Dubai Roads And Transport Authority (RTA)","videoTitle":"Dubai Roads and Transport Case Study Video"}]}