These categories reflect the number of Avaya-trained and certified professionals each partner employs as well as the breadth of solutions they offer:<\/p>\r\n\r\n
Diamond Partners<\/strong> have achieved multiple Solution Sales Authorizations, in addition to demonstrating superior customer satisfaction. Diamond partners typically have a track record of delivering complex projects, involving multi-vendor integrations. They often work across a wide geographic area.<\/p>\r\n\r\n Sapphire Partners<\/strong> typically work across a smaller geographic area than a Diamond partner and usually have more trained associates than an Emerald partner. They often support multiple solution areas and have also achieved superior customer satisfaction.<\/p>\r\n\r\n Emerald Partners<\/strong> are often local companies. They have achieved one Solution Sales Authorization. Many Emerald partners advance to Sapphire, or Diamond as they become more proficient in our solutions.<\/p>\r\n","locale":"en_US"}]}}