From our industrial bank days, we knew Avaya could provide the contact center solution, but having the same partner across the customer experience has made things simple for us.
The Avaya OneCloud CPaaS platform was a natural choice for us because it enabled all the critical messaging capabilities we needed, and allows us to scale up reliably and quickly.
Avaya is helping us make a difference for healthcare and the local communities we serve. We’ve been able to quickly act to provide better healthcare services and a better patient experience overall. Without Avaya, it would be much more difficult for us to move forward technologically.
Avaya has made everything so easy to work with, they’re fantastic. They’re honestly the best company to work with. I never have to worry about the level of service they provide to us as their customer. We’re in constant communication and the city always feels that their needs are met.