Recent Articles

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What It Takes to Be a Technology Leader in an Evolving Digital World

  • Gary E. Barnett
  • May 22, 2017 | Estimated reading time: 4 minutes to read
  • The definition of a leader varies greatly, especially in business. From my perspective a leader is defined by their ability to pivot and adapt to…
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Let’s Talk about the Modern Business Ecosystem: Why We Need to Open Up

  • Jean Turgeon
  • May 22, 2017 | Estimated reading time: 5 minutes to read
  • Forty years ago, technology vendors had it all figured out. They would differentiate themselves by continually bringing new proprietary solutions to market—a recipe for success…
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11 Ways Avaya Technology can Improve Veterans’ Healthcare

  • Jerry Dotson
  • May 18, 2017 | Estimated reading time: 4 minutes to read
  • Studies continue to show that veterans’ healthcare needs are increasingly complex. The total number of veterans relying on Department of Veteran’s Affairs (VA) health care…
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Get Your Company Culture Right—and Go from Surviving to Thriving

  • Amy Fliegelman Olli
  • May 17, 2017 | Estimated reading time: 4 minutes to read
  • One of the most remarkable business comebacks of the last 20 years is Delta Airlines. This is a company that began as a fleet of…
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3 Key Steps to Starting Your Company-wide Digital Transformation

  • Laura Bassett
  • May 16, 2017 | Estimated reading time: 2 minutes to read
  • Stats show that 80% of companies identify “digital transformation” as their top strategic priority—but only 5% feel they’ve mastered it. Why the gap? Achieving a…
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Use Data Analytics to Create Incredible Hotel Guest Experiences

  • Robert K. Mitton
  • May 15, 2017 | Estimated reading time: 3 minutes to read
  • It’s safe to say that organizations are getting serious about data analytics. Overall, nearly 60% agree that analytics improve the customer journey, with 41% currently…