Recent Articles

Where in the world is Santa

Where in the World Is Santa?

  • Jerry Dotson
  • December 18, 2018 | Estimated reading time: 3 minutes to read
  • ‘Twas the night before Christmas, the contact center was quiet, Not an agent was stirring, not even a pilot. The vacation requests were logged by…
Attend Avaya Engage 2019

Join Us At Avaya ENGAGE® 2019

  • Dino Di Palma
  • December 17, 2018 | Estimated reading time: 3 minutes to read
  • Come experience the unique atmosphere of a city steeped in culture, history, live music, the outdoors, and cutting-edge technology - all this and more at…
Avaya Vantage™ Devices for Diversity

Avaya Devices for Diversity: My Perspective

  • Vandana Brar
  • December 14, 2018 | Estimated reading time: 5 minutes to read
  • There are only a few weeks left in Avaya’s Devices for Diversity campaign.  If you are not familiar with this opportunity – Avaya is donating…
Call Your Customers Back

Wait…Don’t go…Can I call you back instead?

  • Jon Alperin
  • December 13, 2018 | Estimated reading time: 3 minutes to read
  • We’ve all had the experience of being in the middle of something – a call, conference, or just doing the dishes – when someone calls…
Device as a Service Accelerates Experiences that Matter for UCaaS

Device as a Service Accelerates Experiences that Matter for UCaaS

  • Steve Brock
  • December 11, 2018 | Estimated reading time: 3 minutes to read
  • If we were forced to pay for our personal smart mobile devices all at once – up front, how many of us would have the…
Avaya Partner Summit 2019 – our annual meeting that brings the Avaya International community together to plan our next phase of growth.

Technology Can Be Human-Centric

  • Nidal Abou-Ltaif
  • December 3, 2018 | Estimated reading time: 3 minutes to read
  • There are many things in life that we cannot put a price on. Among these are health, family, the environment and our wellbeing. For Avaya,…