3 Articles Tagged Web Chat

6 Developing Communications Services Trends to Watch in 2015

  • Pat Patterson
  • October 20, 2014 | Estimated reading time: 3 minutes to read
  • Is it 2015 already?? It is, if you are an IT manager in the final stages of budgeting and allocating. With a new year comes…

An Introduction to the Opus Codec

  • Andrew Prokop
  • July 15, 2014 | Estimated reading time: 4 minutes to read
  • This is my third article on audio codecs. The first two covered the common codecs such as G.711 and G.729, along with the relative newcomers…

Chatting up more customers

  • Jon Alperin
  • August 5, 2013 | Estimated reading time: 3 minutes to read
  • I've written about conversations with Robin Foster before. As Avaya's Practice Leader for ROI/TCO Analysis, she's a great resource to help our customer and channel…