16 Articles Tagged VoIP

Yanmar America Jump Starts VOIP System with IP Office

  • Luke Stangel
  • April 18, 2016 | Estimated reading time: 3 minutes to read
  • Yanmar America didn't have a choice when it came to upgrading its aging VOIP systems. Its legacy solution was, quite simply, at the end of…

Buyer Beware! The Hidden Dangers of WiFi-Enabled 911

  • Mark J. Fletcher, ENP
  • October 21, 2015 | Estimated reading time: 3 minutes to read
  • The term 'Caveat Emptor' is a Latin phrase meaning, "let the buyer beware." The term is primarily used in real estate transactions, but it's applicable…

Social Security Administration Processes 500 Millionth Call Through Modernized Phone System

  • Luke Stangel
  • September 29, 2015 | Estimated reading time: 2 minutes to read
  • On the morning of June 16, the U.S. Social Security Administration (SSA) processed its 500 millionth call through its Telephone System Replacement Program (TRSP)-driven modernized…

Vishing - Another Form of Social Engineering

  • Mark J. Fletcher, ENP
  • October 31, 2014 | Estimated reading time: 3 minutes to read
  • Recently, a customer reached out to me and asked me to comment on the current state of Vishing, or Voice Phishing, as it applies to…

Avaya IP Shuffling: What Exactly Happens?

  • Andrew Prokop
  • April 16, 2014 | Estimated reading time: 4 minutes to read
  • Here in Minnesota we like to say that there are only two seasons – winter and road construction. As winter finally comes to an end…

Dipping Your Toes into the SIP Stream

  • Andrew Prokop
  • April 8, 2014 | Estimated reading time: 4 minutes to read
  • There are surprises and there are surprises. For instance, I like it when I come home after a long day at work to find that…

Tackling Loop Detection in SIP Architecture

  • Andrew Prokop
  • April 3, 2014 | Estimated reading time: 4 minutes to read
  • It is said that the definition of insanity is doing the same thing over and over again and expecting different results. I will venture to…

Avaya Charts a Course for Interop

  • Luke Stangel
  • March 4, 2014 | Estimated reading time: 9 minutes to read
  • Tim Titus is an innovator and problem-solver in the enterprise networking space. The founder of PathSolutions, a data and VoIP network monitoring solution, Tim took…

Getting SIP Communications Right the First Time Around

  • Andrew Prokop
  • February 19, 2014 | Estimated reading time: 5 minutes to read
  • Last week was a teaching week for me.  Although I enjoy playing the role of professor in my SIP class, I am happy that it’s…

UC Integrator: Why Enterprises are Embracing Microsoft Lync and Avaya

  • Luke Stangel
  • February 17, 2014 | Estimated reading time: 5 minutes to read
  • As Microsoft prepares to talk up its Lync collaboration app later this week at its annual conference, we'd be remiss if we didn't share how…

How to Build a Secure SIP Network

  • Andrew Prokop
  • February 13, 2014 | Estimated reading time: 5 minutes to read
  • For the most part, I love my job as a communications architect.  I love sifting through Wireshark traces trying to find needles in SIP haystacks. …

What Your Telephone Says About You

  • Andrew Prokop
  • February 6, 2014 | Estimated reading time: 3 minutes to read
  • I have an odd quirk. Actually, it’s more of a habit than a true quirk. When I go into a place of business, one of…

Five for Friday: Things We Plan To Do With Our Mobile Devices On Plane Takeoffs And Landings

  • Luke Stangel
  • October 3, 2013 | Estimated reading time: 2 minutes to read
  • Road warriors rejoice! A key Federal Aviation Administration committee has decided that using our iPhones and Galaxy Notes on a plane is safe during takeoffs…

Don't roll that truck

  • Carl Knerr
  • August 15, 2013 | Estimated reading time: 3 minutes to read
  • Anyone that works in the communication space knows that VoIP has been transformative, and with the evolution to SIP, the features and scenarios that can…

Unified Communications Creates Security Holes. Here's How To Plug Them.

  • Luke Stangel
  • April 17, 2013 | Estimated reading time: 6 minutes to read
  • UC Exposes Security Gaps That Your Regular Firewall Can't Even Begin To Sew Up. But A Combination Of Smart Policies And The Right Hardware Can…

Free(ish) Ain't Free(ish): The True Cost of Microsoft Lync

  • Luke Stangel
  • February 21, 2013 | Estimated reading time: 6 minutes to read
  • One of the lessons I've been trying to teach my kids is that nothing in this life comes free. Parental rewards must be earned (via…