121 Articles Tagged Unified Communications

Feds Want 21st Century Collaboration Tools Despite Legacy System Limits

Feds Want 21st Century Collaboration Tools Despite Legacy System Limits

  • Jerry Dotson
  • March 15, 2018 | Estimated reading time: 3 minutes to read
  • Newly released survey results may mean big changes are on the horizon for government agencies. The survey, conducted by the Government Business Council and underwritten…
Different Preferences, Same Expectations: Can Your CX Platform Handle it All?

Different Preferences, Same Expectations: Can Your CX Platform Handle it All?

  • Jean Turgeon
  • February 26, 2018 | Estimated reading time: 5 minutes to read
  • When was the last time you as a customer used live chat to interact with a brand? How about a self-service option like IVR? Have…
Transforming Online Meetings for Team Collaboration – Avaya Blog

Transforming Online Meetings for Team Collaboration

  • Mike Kuch
  • February 14, 2018 | Estimated reading time: 2 minutes to read
  • I find it interesting how companies choose to measure team collaboration. Most use surveys, some productivity data, and others standard review processes. Yet team collaboration…
News & Solutions at ENGAGE 2018 Show Avaya is Back - Blog

News & Solutions at ENGAGE 2018 Show Avaya is Back in the Fight!

  • Karen Hardy
  • February 7, 2018 | Estimated reading time: 4 minutes to read
  • Now back from last week’s Avaya ENGAGE 2018, our annual customer and partner event, we’re finding the energy of the conference continues to drive the…
Avaya ENGAGE 2018: Spotlight on Unified Communications

Avaya ENGAGE 2018: Spotlight on Unified Communications

  • Mike Kuch
  • January 30, 2018 | Estimated reading time: 3 minutes to read
  • Busy days at Avaya! Emergence from Chapter 11 and our listing on the New York Stock Exchange are keeping us on our toes. And while…
Avaya ENGAGE 2018: Connected Experiences

Avaya ENGAGE 2018: Connected Experiences

  • Karen Hardy
  • January 25, 2018 | Estimated reading time: 3 minutes to read
  • Avaya ENGAGE 2018 is now only days away and the hard work of the last several months will soon be on display. Flights are booked,…
Team Collaboration Isn’t About Culture—It’s About Community – Avaya Blog

Team Collaboration Isn’t About Culture—It’s About Community

  • Mike Kuch
  • January 9, 2018 | Estimated reading time: 4 minutes to read
  • While culture is relatively easy to define, the same cannot be said for communities in the context of the enterprise. In an era of rapid…
Title 70 characters max. Four Reasons to Focus on Mobility (and Three Ways to Get Started) - Blog

Four Reasons to Focus on Mobility (and Three Ways to Get Started)

  • Mike Kuch
  • December 19, 2017 | Estimated reading time: 3 minutes to read
  • Mobility is a no-brainer in today’s smart, digital world … or is it? As recently as 2013, only 22% of leaders had made a strong…
Avaya Scores Big for TCO on Nemertes Business Value Matrix - Blog

Avaya Scores Big for TCO on Nemertes Business Value Matrix

  • Mike Kuch
  • December 7, 2017 | Estimated reading time: 2 minutes to read
  • The market for Unified Communications solutions remains highly competitive and hotly contested. TCO is a major factor in purchase decisions. New point solutions continue to…
Avaya Ready to Emerge from Chapter 11 – Avaya Connected Blog

Avaya Ready to Emerge from Chapter 11

  • Fadi Hani
  • November 28, 2017 | Estimated reading time: 1 minute to read
  • Today is a new day for Avaya—and for our partners and customers. It is also a day that we have been planning and preparing for…
Avaya Advanced Solutions for Today Dispel a “Legacy” Label – Avaya Blog

Avaya Advanced Solutions for Today Dispel a “Legacy” Label

  • Nidal Abou-Ltaif
  • November 14, 2017 | Estimated reading time: 2 minutes to read
  • Having been with Avaya since 2003, I thought I had seen every tactic our competitors could employ against us. However, now that we have been…
Avaya IP Office Can Speed Your Journey to Communications in the Cloud

Avaya IP Office Can Speed Your Journey to Communications in the Cloud

  • Ioan MacRae
  • November 7, 2017 | Estimated reading time: 2 minutes to read
  • Let’s talk cloud—or, should I say, let’s talk in the cloud. Research shows that by 2020, 78% of small and midsize businesses will be fully…
Repairing the Disconnect That Holds Back Mobile Workforces

Repairing the Disconnect That Holds Back Mobile Workforces

  • Ioan MacRae
  • August 28, 2017 | Estimated reading time: 5 minutes to read
  • “How can we best connect our mobile workforce, efficiently, and fit for the future?” It’s a question you hear a lot. As the driving force…
Join us for the Transformational Journey: Avaya Evolutions is Now #AvayaENGAGE

Join us for the Transformational Journey: Avaya Evolutions is Now #AvayaENGAGE

  • Galib Karim
  • April 6, 2017 | Estimated reading time: 2 minutes to read
  • For over 11 years Avaya Evolutions Mexico has been the milestone event for Mexico’s technology market, with over 3,000 visitors in each edition. This year…
Digital Transformation—Powering New Experiences for Employees and Customers | Avaya Blog

Digital Transformation—Powering New Experiences for Employees and Customers

  • Scott Hanwell
  • March 27, 2017 | Estimated reading time: 4 minutes to read
  • There’s no let-up in the pace of change. New apps, new services and new ways of getting it done seem to spring up daily, and…
2017 Avaya Customer Innovation Awards Honor Five Companies Leading the Way in Digital Transformation

2017 Avaya Customer Innovation Awards Honor Five Companies Leading the Way in Digital Transformation

  • Tony Kleckner
  • February 16, 2017 | Estimated reading time: 4 minutes to read
  • Every year, Avaya and IAUG recognize a handful of customers who are innovators. These customers are recognized with Customer Innovation Awards. Last year’s award winners…