55 Articles Tagged uc

For Unified Communications Pros: How to Record Calls with SIPREC

  • Andrew Prokop
  • March 25, 2014 | Estimated reading time: 5 minutes to read
  • “This call may be recorded for quality assurance.” It’s nearly impossible to call a contact center without hearing that message or something very similar.  A…

Enterprise Connect: To Do UC Right, Plan for Constant Change

  • Luke Stangel
  • March 20, 2014 | Estimated reading time: 2 minutes to read
  • On Wednesday, I had the pleasure of participating on the panel for Marty Parker’s session at Enterprise Connect “UC Options: the Many Ways to Do UC?”   After…

Wow, I Can Do That with Unified Communications?

  • Andrew Prokop
  • March 19, 2014 | Estimated reading time: 3 minutes to read
  • Anyone who knows me knows that I am a pretty geeky guy.  I am fascinated by new gadgets.  Looking around my desk I see at…

Nine Big Reasons Why Your UC Network Needs Session Border Controllers

  • Andrew Prokop
  • March 13, 2014 | Estimated reading time: 5 minutes to read
  • SIP has been around since the late 1990’s, but confusion still exists regarding what it is and what it can do.  Most old school telephony…

What Today's Birthday of the Telephone Means to Me

  • Andrew Prokop
  • March 7, 2014 | Estimated reading time: 2 minutes to read
  • Alexander Graham Bell Source: Wikipedia Today is a day that should be celebrated in every telecom department across the world.  Why?  Because on March 7th,…

How to Manage Network Risk and Security with Session Border Controllers

  • Andrew Prokop
  • March 5, 2014 | Estimated reading time: 4 minutes to read
  • A big part of my job is working with companies on SIP migrations.  Some are looking to dip their toes in the water with a…

Dialing Telephone Numbers is Soooo Yesterday

  • Andrew Prokop
  • March 2, 2014 | Estimated reading time: 3 minutes to read
  • A few years ago my company merged with another company.  If you have ever lived through a merger, you know how complicated they can be. …

Survey: Two-Thirds of Millennials Hate their Company's Technology [Slides]

  • Luke Stangel
  • February 25, 2014 | Estimated reading time: 2 minutes to read
  • Being in the social media field, I work with a lot of Millennials. Sometimes, they are as just as entitled as they are stereotyped to…

The Dark Side of the Always-On Workstyle

  • Andrew Prokop
  • February 21, 2014 | Estimated reading time: 3 minutes to read
  • My job keeps me on the road more than I care to admit. I don’t want to spoil my day by looking, but I believe that…

UC Integrator: Why Enterprises are Embracing Microsoft Lync and Avaya

  • Luke Stangel
  • February 17, 2014 | Estimated reading time: 5 minutes to read
  • As Microsoft prepares to talk up its Lync collaboration app later this week at its annual conference, we'd be remiss if we didn't share how…

The 'Religious' War Brewing in Unified Communications Security

  • Andrew Prokop
  • February 12, 2014 | Estimated reading time: 4 minutes to read
  • I am surrounded by zealots. No, I am not talking about organized religion. I am talking about tech zealots. You know the type: Mac vs. Windows.  Firefox vs. Chrome.  Android…

The Audio Conference Call is Dying. Here's Why.

  • Luke Stangel
  • January 24, 2014 | Estimated reading time: 4 minutes to read
  • The traditional conference call has taken quite a beating over the past few years. This David Grady spoof was the first “laugh so hard, I…

Five Unique Ways that Midsize Firms Deploy Unified Communications

  • Luke Stangel
  • November 12, 2013 | Estimated reading time: 3 minutes to read
  • Small businesses are easy to picture: a mom 'n pop retailer, for instance, or a scrappy startup. Large enterprises are easy, too: smart workers in…

Five For Friday: 5 Reasons Why Android KitKat Is Awesome For Enterprise

  • Luke Stangel
  • November 7, 2013 | Estimated reading time: 3 minutes to read
  • With the latest version of Android (4.4 KitKat) just barely over the horizon, businesses may be wondering what's to come. While KitKat is currently only…

More than just a phone . . .

  • Mark J. Fletcher, ENP
  • September 5, 2013 | Estimated reading time: 3 minutes to read
  • I was chatting with a customer this week, and while commenting how communications are radically changing, she asked me what my thoughts were on how…

Virtualizing your UC Network Lets You Get More with Less

  • Luke Stangel
  • July 17, 2013 | Estimated reading time: 1 minute to read
  • Getting more out of your network is a constant focus for many  enterprises in a world where success is measured in milliseconds. Few know this…