55 Articles Tagged uc

Feds Want 21st Century Collaboration Tools Despite Legacy System Limits

Feds Want 21st Century Collaboration Tools Despite Legacy System Limits

  • Jerry Dotson
  • March 15, 2018 | Estimated reading time: 3 minutes to read
  • Newly released survey results may mean big changes are on the horizon for government agencies. The survey, conducted by the Government Business Council and underwritten…
Different Preferences, Same Expectations: Can Your CX Platform Handle it All?

Different Preferences, Same Expectations: Can Your CX Platform Handle it All?

  • Jean Turgeon
  • February 26, 2018 | Estimated reading time: 5 minutes to read
  • When was the last time you as a customer used live chat to interact with a brand? How about a self-service option like IVR? Have…
Avaya IP Office Can Speed Your Journey to Communications in the Cloud

Avaya IP Office Can Speed Your Journey to Communications in the Cloud

  • Ioan MacRae
  • November 7, 2017 | Estimated reading time: 2 minutes to read
  • Let’s talk cloud—or, should I say, let’s talk in the cloud. Research shows that by 2020, 78% of small and midsize businesses will be fully…
Repairing the Disconnect That Holds Back Mobile Workforces

Repairing the Disconnect That Holds Back Mobile Workforces

  • Ioan MacRae
  • August 28, 2017 | Estimated reading time: 5 minutes to read
  • “How can we best connect our mobile workforce, efficiently, and fit for the future?” It’s a question you hear a lot. As the driving force…
Digital Transformation—Powering New Experiences for Employees and Customers | Avaya Blog

Digital Transformation—Powering New Experiences for Employees and Customers

  • Scott Hanwell
  • March 27, 2017 | Estimated reading time: 4 minutes to read
  • There’s no let-up in the pace of change. New apps, new services and new ways of getting it done seem to spring up daily, and…
Mobility, globalization, employee collaboration increasingly influence how people live, work & play.

3 Trends Defining the Future of Employee Experience

  • Laura Bassett
  • January 9, 2017 | Estimated reading time: 4 minutes to read
  • As a marketing professional, I'm often asked what I do for a living. When I reply that I'm a "marketer," my family, friends, and even…
Avaya Equinox - the all calling-conferencing-collaboration solution from Avaya

Younified Communications—it Really is All About YOU!

  • Laura Bassett
  • November 8, 2016 | Estimated reading time: 3 minutes to read
  • One of my favorite things about working for Avaya is that we’re marketing the same collaboration tools we use to do our jobs. Best of…
One-Click Collaboration: The Promise Fulfilled

One-Click Collaboration: The Promise Fulfilled

  • Laura Bassett
  • October 17, 2016 | Estimated reading time: 3 minutes to read
  • A colleague was telling me about shopping for clothing with his two kids at a retailer styled after an old general store. Memorabilia from the…
The Value of Enterprise Mobility—Spread the Love

The Value of Enterprise Mobility—Spread the Love

  • Laura Bassett
  • September 26, 2016 | Estimated reading time: 3 minutes to read
  • In a recent blog, I mentioned my sister-in-law's frustration at not being able to use her smart phone for work purposes and how many businesses…

The Future of Intelligent Headsets: Avaya, Plantronics Expand Strategic Partnership

  • Luke Stangel
  • December 3, 2015 | Estimated reading time: 3 minutes to read
  •   In the age of the Internet of Things (IOT), it’s all about intelligence: smartphones, smart watches ... and, thanks to Avaya and Plantronics, smarter…

Understanding Avaya Aura SIP Registration

  • Andrew Prokop
  • December 1, 2015 | Estimated reading time: 5 minutes to read
  • “Let’s start at the very beginning/a very good place to start/when you read you begin with A B C/when you sing you begin with Do…

You Say You Want an Evolution? Well, Ya Know… *

  • Cynthia Loosley
  • October 7, 2015 | Estimated reading time: 2 minutes to read
  • As technologies go, there’s little glamor or excitement in those that have stood the test of time. Today, the spotlight shines brightly on the latest…

Avaya Tech Talk: The 'Internet of Things' Needs a Network

  • Mark J. Fletcher, ENP
  • August 6, 2014 | Estimated reading time: 5 minutes to read
  • In order for the Internet of things to actually do anything, it’s going to need a ‘Network of Things’ to operate upon. If you are…

Bring-Your-Own... Unified Communications

  • Luke Stangel
  • June 4, 2014 | Estimated reading time: 4 minutes to read
  • Let’s get this out of the way: “Bring your own device” won’t save your company money. Sure, BYOD lets your IT department avoid the upfront…

Why Professional Services Are Critical For Enterprise Success

  • Luke Stangel
  • June 2, 2014 | Estimated reading time: 2 minutes to read
  • Our customers are constantly trying to find ways to save money and be more efficient. One of the best ways to save money and increase…

How Do You Implement Presence with SIP?

  • Andrew Prokop
  • June 2, 2014 | Estimated reading time: 6 minutes to read
  • Are you familiar with busy lamps on telephones? For many years, they were the only way you could “see” the telephone status of a coworker.…