2 Articles Tagged Tech

In the Age of Technology Killers, Why Some Just Won’t Die

  • Henry Dewing
  • September 28, 2015 | Estimated reading time: 5 minutes to read
  • For those of you who were watching the inaugural season of “Saturday Night Live” in 1975, you likely remember Chevy Chase’s bit on Weekend Update…

Why Social Media is the New Customer Service Channel (Part 2)

  • Carl Knerr
  • January 9, 2013 | Estimated reading time: 7 minutes to read
  • This is the second in a series of posts about protecting the brand by providing customer service in social media. The first can be found…