15 Articles Tagged TCO

Avaya Scores Big for TCO on Nemertes Business Value Matrix - Blog

Avaya Scores Big for TCO on Nemertes Business Value Matrix

  • Mike Kuch
  • December 7, 2017 | Estimated reading time: 2 minutes to read
  • The market for Unified Communications solutions remains highly competitive and hotly contested. TCO is a major factor in purchase decisions. New point solutions continue to…
How to Explain Cloud Projects to a CFO

How to Explain Cloud Projects to a CFO

  • Michael Blake
  • June 1, 2016 | Estimated reading time: 5 minutes to read
  • As tensions continue to increase in cloud-related discussions at the executive level, so has the importance of effective communication. Much of the debate on cloud…

IP Office Takes Top Scores at Enterprise Connect

  • Luke Stangel
  • March 22, 2015 | Estimated reading time: 3 minutes to read
  • Selecting a team engagement solution in the era of mobility, cloud-based solutions and industry consolidation is no easy task. As new trends disrupt the industry,…

Enterprise Connect: To Do UC Right, Plan for Constant Change

  • Luke Stangel
  • March 20, 2014 | Estimated reading time: 2 minutes to read
  • On Wednesday, I had the pleasure of participating on the panel for Marty Parker’s session at Enterprise Connect “UC Options: the Many Ways to Do UC?”   After…

Five Unique Ways that Midsize Firms Deploy Unified Communications

  • Luke Stangel
  • November 12, 2013 | Estimated reading time: 3 minutes to read
  • Small businesses are easy to picture: a mom 'n pop retailer, for instance, or a scrappy startup. Large enterprises are easy, too: smart workers in…

5 Essential Ways to Boost Your Customer Experience

  • Luke Stangel
  • August 2, 2013 | Estimated reading time: 4 minutes to read
  • photo credit: Phil Dowsing Creative via photopin cc Everyone knows that keeping your customers happy is key. "How customers perceive their interactions have been will…

Gone in 90 Days (or Less): How Bad Contact Centers Drive Away Your Customers

  • Luke Stangel
  • July 29, 2013 | Estimated reading time: 5 minutes to read
  • With the focus on revenue and improving customer experiences, the very notion of the role of the contact center and what it is designed to…

Virtualizing your UC Network Lets You Get More with Less

  • Luke Stangel
  • July 17, 2013 | Estimated reading time: 1 minute to read
  • Getting more out of your network is a constant focus for many  enterprises in a world where success is measured in milliseconds. Few know this…

Q&A: The Value of Avaya Consulting in an ROI Age

  • Luke Stangel
  • June 25, 2013 | Estimated reading time: 5 minutes to read
  • Ajay Kapoor is the Vice President of Professional Services Consulting, Strategy, and Offer Development for Avaya (as well as an Avaya Connected blogger). Avaya today…

Apples to Apples: Avaya IP Office 8.1 Beats ShoreTel On TCO

  • Luke Stangel
  • April 29, 2013 | Estimated reading time: 6 minutes to read
  • Last week, I posted a blog about how much less expensive Avaya IP Office is for mid-sized companies versus ShoreTel's solution, as calculated by the respected analyst…

Hey Midsized Businesses! Avaya Is One-Third Cheaper Than ShoreTel

  • Luke Stangel
  • April 22, 2013 | Estimated reading time: 4 minutes to read
  • Several weekends ago, I was in Santa Barbara, shopping with my family at a clothing store - part of a medium-large, California chain - when…

How are CIOs Boosting the ROI of Collaboration?

  • Luke Stangel
  • April 9, 2013 | Estimated reading time: 4 minutes to read
  • In the old days, you had a phone on your desk at work. It was a necessity but purely a cost. Nowadays, communications comes in…

Seven Things to Know About Microsoft Lync (And One Thing You Should Do About It)

  • Luke Stangel
  • March 25, 2013 | Estimated reading time: 7 minutes to read
  • The economy remains a schizophrenic beast. The stock market may be rocketing upwards, but governments are imposing painful cutbacks such as the U.S. Government's $1.2…

Enterprise Connect: Winning at the Game Of CIOs

  • Luke Stangel
  • March 20, 2013 | Estimated reading time: 4 minutes to read
  • I've probably been to 50 tech conferences in my career. So things have to be pretty....different in order to surprise me. So the failed keynote…

Free(ish) Ain't Free(ish): The True Cost of Microsoft Lync

  • Luke Stangel
  • February 21, 2013 | Estimated reading time: 6 minutes to read
  • One of the lessons I've been trying to teach my kids is that nothing in this life comes free. Parental rewards must be earned (via…