26 Articles Tagged Public Safety

Kari’s Law: An Emotional Journey Leads to a Bittersweet Ending

Kari’s Law: An Emotional Journey Leads to a Bittersweet Ending

  • Mark J. Fletcher, ENP
  • February 21, 2018 | Estimated reading time: 4 minutes to read
  • Our long journey leading up to the presidential signing of Kari’s Law began well before the precious life of Kari Hunt tragically ended on Dec.…
Public Safety Contact Center Evolution includes Social Media – Avaya Blog

Public Safety Contact Centers: Evolution includes Social Media Integration

  • Mark J. Fletcher, ENP
  • October 13, 2017 | Estimated reading time: 4 minutes to read
  • September—when we saw the impact of hurricanes Harvey, Irma, and Maria—was also this year’s very well-timed Emergency Preparedness Month. Each year, September is a terrific…
E911’s Fatal Flaw is Lack of Location Data—How Avaya Breeze Can Solve

E911’s Fatal Flaw is Lack of Location Data—How Avaya Breeze Can Solve

  • Markus Bornheim
  • September 28, 2016 | Estimated reading time: 6 minutes to read
  • The night of her husband's death, Alison Vroome did everything she knew to be right. She grabbed her phone, called 911 and told the operator…
Preparing for the October 2017 eCall Directive in the UK

Preparing for the eCall Directive in the UK

  • Adrian Brookes
  • September 23, 2016 | Estimated reading time: 3 minutes to read
  • We have all seen many TV shows where the emergency services have pinpoint accuracy for your location, yet why it is that when you have…
Exploring the Lagging Face of Public Safety (Part 2)

When Is Enough Actually Enough? Exploring the Lagging Face of Public Safety (Part 2)

  • Mark J. Fletcher, ENP
  • September 19, 2016 | Estimated reading time: 5 minutes to read
  • In Part 1 of this series, Avaya Vice President and Chief Technologist for software-defined architecture Jean Turgeon opened up a much-needed conversation about the current…
A Hard Look at the Lagging Face of Public Safety (Part 1)

When is Enough Actually Enough? A Hard Look at the Lagging Face of Public Safety (Part 1)

  • Jean Turgeon
  • September 13, 2016 | Estimated reading time: 5 minutes to read
  • When we talk about the state of public safety today, we unfortunately have to recognize the devastating tragedies that have forever affected our communities, schools…
Texas to implement Kari’s Law, a new 911 law on Sept 1, 2016

Kari’s Law Progress: Texas to implement new 911 Law

  • Mark J. Fletcher, ENP
  • August 10, 2016 | Estimated reading time: 2 minutes to read
  • 983 days. 983 days since a little girl lost her mother after a brutal stabbing, because the motel she was staying in required her to…

Lethal Tech Combo to Fight Crime

  • Iman Ghorayeb
  • May 4, 2016 | Estimated reading time: 6 minutes to read
  • With tough economic conditions, high crime rates are adding to a climate of risk and uncertainty. While CCTV systems are support to protect schools, banks…

Avaya Chief Public Safety Architect Talks Kari’s Law, Life-Saving Policies

  • Luke Stangel
  • December 10, 2015 | Estimated reading time: 6 minutes to read
  • When Hank Hunt’s nine-year-old granddaughter saw her mother being stabbed in a Texas hotel room, she did exactly what she learned to do in the…

911 Awareness Means Tragedy Averted

  • Mark J. Fletcher, ENP
  • October 1, 2015 | Estimated reading time: 4 minutes to read
  • It’s said that “lightning never strikes twice.” This is, of course, a statistical assumption and is often disputed by scientists, who note that large attractors…

How Did a 911 Call Placed in California End Up in Canada?

  • Mark J. Fletcher, ENP
  • August 11, 2015 | Estimated reading time: 5 minutes to read
  • This week, I am putting down my keyboard and letting a good friend for many years take over the blog, with an important story about assuming…

911's Biggest Flaw, and How to Solve It

  • Mark J. Fletcher, ENP
  • April 28, 2015 | Estimated reading time: 3 minutes to read
  • While you may not realize it, your telephone number has been a piece of information used to uniquely identify you or your location for quite…

Podcast: The Dichotomy of Technology

  • Mark J. Fletcher, ENP
  • March 26, 2015 | Estimated reading time: 4 minutes to read
  • Working for Avaya, I get to see lots of technology and innovation based around communications enablement. While the bulk of that technology is designed to…

SIP-Based Communication Technologies Help Meet School Safety Requirements

  • Mark J. Fletcher, ENP
  • January 28, 2015 | Estimated reading time: 2 minutes to read
  • Click here to listen to the podcast. It has become increasingly critical for schools to implement systems that ensure staff and students know how to…

Who is Answering Your 911 Calls? The Answer May Shock You.

  • Mark J. Fletcher, ENP
  • December 18, 2014 | Estimated reading time: 3 minutes to read
  • One of the best-known brands globally are the digits 9-1-1. When we hear those numbers, we immediately equate them to mean "emergency.” Even in countries…

The 3 Big Questions for 911 Startups

  • Mark J. Fletcher, ENP
  • July 3, 2014 | Estimated reading time: 7 minutes to read
  • The safety of our nation’s schoolchildren is something that is at the top of everybody’s list. Unfortunately, there are those who try to capitalize on…