54 Articles Tagged NG911

Equal Access Technology

Why 50 Million People Can’t Call 911

  • Mark J. Fletcher, ENP
  • July 27, 2016 | Estimated reading time: 5 minutes to read
  • Undoubtedly, the most common method used to contact emergency services is simply calling 911. While that will work just fine for most of us, for…
America’s 9-1-1 System: John Oliver Got it Right (Mostly)—9-1-1 Access still remains the most crucial step to emergency response

America’s 9-1-1 System: John Oliver Got it Right (Mostly)—9-1-1 Access still remains the most crucial step to emergency response

  • Mark J. Fletcher, ENP
  • May 23, 2016 | Estimated reading time: 4 minutes to read
  • For those who may have missed HBO’s “Last Week Tonight with John Oliver” on this past Sunday night, there was a humorous but important segment…

Lethal Tech Combo to Fight Crime

  • Iman Ghorayeb
  • May 4, 2016 | Estimated reading time: 6 minutes to read
  • With tough economic conditions, high crime rates are adding to a climate of risk and uncertainty. While CCTV systems are support to protect schools, banks…

NG911: The Industry’s Most Misunderstood Buzzword

  • Mark J. Fletcher, ENP
  • April 4, 2016 | Estimated reading time: 3 minutes to read
  • What exactly is next-generation 911? When people talk about it, they use the phrase like a noun, yet it’s not a person and it’s not…

Kari’s Law Introduced in the Senate, Making ‘911’ Safer for Hotels and Office Buildings

  • Christina Knittel
  • February 24, 2016 | Estimated reading time: 2 minutes to read
  • Last week, Avaya celebrated the 48th anniversary of America’s first 911 call by announcing its support of Kari’s Law (S. 2553), a new Senate bill…

Solving India's 911 Problem: Real Solution, or Knee-Jerk Reaction?

  • Mark J. Fletcher, ENP
  • January 5, 2016 | Estimated reading time: 4 minutes to read
  • This article originally appeared on Avaya's NG911 blog. Emergency services in India have evolved over the years. But instead of consolidating access numbers, the decision…

Why the FCC Wants to Block Old Phones from Dialing 911

  • Mark J. Fletcher, ENP
  • August 25, 2015 | Estimated reading time: 7 minutes to read
  • Every day, 911 dispatchers at 6,800 emergency call centers across the U.S. get prank calls, many of which come from disconnected mobile phones. Now, the…

The Truth about 911: How Outdated Technology is Putting Your Life at Risk

  • Mark J. Fletcher, ENP
  • July 22, 2015 | Estimated reading time: 5 minutes to read
  • When tragedy strikes, we’re told to dial 911. Unfortunately, tragedy does strike … and often—millions of people call 911 each year. But what happens when…

Podcast: When I Call 911, Are the Police Entitled to my Location Data?

  • Mark J. Fletcher, ENP
  • May 27, 2015 | Estimated reading time: 2 minutes to read
  • Unfortunately, it was inevitable. As our nation’s 911 centers rolled out the technology that allowed people to send text messages to public safety dispatchers, pranks…

Podcast: I'd Like a Pizza and One Police Officer, Please

  • Mark J. Fletcher, ENP
  • May 14, 2015 | Estimated reading time: 3 minutes to read
  • You may have seen this recent story circling the Internet: A Florida woman’s quick thinking likely saved herself and her three children, when she added…

911's Biggest Flaw, and How to Solve It

  • Mark J. Fletcher, ENP
  • April 28, 2015 | Estimated reading time: 3 minutes to read
  • While you may not realize it, your telephone number has been a piece of information used to uniquely identify you or your location for quite…

Podcast: The Dichotomy of Technology

  • Mark J. Fletcher, ENP
  • March 26, 2015 | Estimated reading time: 4 minutes to read
  • Working for Avaya, I get to see lots of technology and innovation based around communications enablement. While the bulk of that technology is designed to…

Hacking 911: Is the Genie out of the Bottle?

  • Mark J. Fletcher, ENP
  • August 25, 2014 | Estimated reading time: 3 minutes to read
  • For many years a level of frailty has existed in the nation's 911 network and its primary level of protection has been "security through obscurity".…

E911 Talk Episode 208: Why Location Remains a Pesky Problem for Next-Gen 911

  • Mark J. Fletcher, ENP
  • August 7, 2014 | Estimated reading time: 4 minutes to read
  • One of the biggest problems today with 911 is determining the originating endpoint’s location. Obviously, if the Public Switched Telephone Network (PSTN) doesn't understand where…

Why 9-1-1 may NEVER work

  • Mark J. Fletcher, ENP
  • July 31, 2014 | Estimated reading time: 5 minutes to read
  • After a brief hiatus spanning the past few weeks, I have had some time to reflect on the existing problems with emergency calling, and refocus…

Exclusive Interview with Illinois Sen. Jennifer Bertino-Tarrant on Kari's Law, Strengthening 911

  • Mark J. Fletcher, ENP
  • June 24, 2014 | Estimated reading time: 8 minutes to read
  • Kari’s Law remains a big headline around the nation. This past week, CBS 3 in Philadelphia aired a great piece where I had an opportunity…