22 Articles Tagged NENA

Digging Deeper Into Customer Experience Management

  • Laura Bassett
  • April 8, 2013 | Estimated reading time: 5 minutes to read
  • Today you'll be hearing from a guest blogger who I had the pleasure of introducing a few months ago. John Quaglietta has extensive hands-on learning…

Is 1-1-2 another number for 9-1-1? NO!

  • Mark J. Fletcher, ENP
  • March 17, 2013 | Estimated reading time: 5 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File One of the recent Internet rumors floating around is that 112 in the…

Is becoming an ENP right for you?

  • Mark J. Fletcher, ENP
  • March 2, 2013 | Estimated reading time: 5 minutes to read
  • This Blog is available as an MP3 Audio file in the player below: If you look closely at many of the leaders in the Public…

Getting E911 Implemented

  • Mark J. Fletcher, ENP
  • February 24, 2013 | Estimated reading time: 5 minutes to read
  • This Blog is also available as an MP3 Audio Podcast As a regular part of my job, I speak to a lot of customers about…

Smart911Connect - Changing the Game for MLTS/PBX E911

  • Mark J. Fletcher, ENP
  • February 10, 2013 | Estimated reading time: 7 minutes to read
  • This Blog is available as an MP3 download here, or you can listen inline on the embedded player below: For years I have been talking…

Avaya TechTalk 006: NG911 with VPI

  • Guy Clinch
  • February 6, 2013 | Estimated reading time: 1 minute to read
  • By Guy Clinch Now Playing: Avaya TechTalk 006: NG911 with VPI Avaya Tech Talk host Guy Clinch interviews Patrick Botz Vice President of Workforce Optimization…