33 Articles Tagged mobility

Team Collaboration Isn’t About Culture—It’s About Community – Avaya Blog

Team Collaboration Isn’t About Culture—It’s About Community

  • Mike Kuch
  • October 9, 2018 | Estimated reading time: 4 minutes to read
  • While culture is relatively easy to define, the same cannot be said for communities in the context of the enterprise. In an era of rapid…
Feds Want 21st Century Collaboration Tools Despite Legacy System Limits

Feds Want 21st Century Collaboration Tools Despite Legacy System Limits

  • Jerry Dotson
  • March 15, 2018 | Estimated reading time: 3 minutes to read
  • Newly released survey results may mean big changes are on the horizon for government agencies. The survey, conducted by the Government Business Council and underwritten…
Innovation that Accounts for Increased Mobility

Innovation that Accounts for Increased Mobility

  • David Chavez
  • March 12, 2018 | Estimated reading time: 5 minutes to read
  • Today Avaya announced Avaya Mobile Experience, an innovative offer initially targeted at enterprise contact centers to help them expand the range of digital interactions for…
Different Preferences, Same Expectations: Can Your CX Platform Handle it All?

Different Preferences, Same Expectations: Can Your CX Platform Handle it All?

  • Jean Turgeon
  • February 26, 2018 | Estimated reading time: 5 minutes to read
  • When was the last time you as a customer used live chat to interact with a brand? How about a self-service option like IVR? Have…
Title 70 characters max. Four Reasons to Focus on Mobility (and Three Ways to Get Started) - Blog

Four Reasons to Focus on Mobility (and Three Ways to Get Started)

  • Mike Kuch
  • December 19, 2017 | Estimated reading time: 3 minutes to read
  • Mobility is a no-brainer in today’s smart, digital world … or is it? As recently as 2013, only 22% of leaders had made a strong…
Only 13% of Companies Succeed with CX: Here’s What They’re Getting Right | Avaya Blog

Only 13% of Companies Succeed with CX: Here’s What They’re Getting Right

  • Jean Turgeon
  • June 14, 2017 | Estimated reading time: 5 minutes to read
  • Over the last few weeks in my blogs, I’ve been doubling down on several key areas of a next-gen platform that organizations must consider. For…
Next-Generation IT: What Does It Really Look Like? | Avaya Blog

Next-Generation IT: What Does It Really Look Like?

  • Jean Turgeon
  • March 20, 2017 | Estimated reading time: 5 minutes to read
  • From mainframes to virtualization to the IoT, we’ve come a long way in a very short amount of time in terms of networking, OS and…
Avaya Equinox - the all calling-conferencing-collaboration solution from Avaya

Younified Communications—it Really is All About YOU!

  • Laura Bassett
  • November 8, 2016 | Estimated reading time: 3 minutes to read
  • One of my favorite things about working for Avaya is that we’re marketing the same collaboration tools we use to do our jobs. Best of…
The New UC Experience Designed For You

The New UC Experience Designed For You

  • Laura Bassett
  • October 11, 2016 | Estimated reading time: 2 minutes to read
  • There’s no shortage of industry research that indicates massive continued growth for the unified communications (UC) market. Last year, for example, Gartner projected the global…
The Value of Enterprise Mobility—Spread the Love

The Value of Enterprise Mobility—Spread the Love

  • Laura Bassett
  • September 26, 2016 | Estimated reading time: 3 minutes to read
  • In a recent blog, I mentioned my sister-in-law's frustration at not being able to use her smart phone for work purposes and how many businesses…
Seeing into the Office of the Future

Seeing into the Office of the Future

  • Savio Tovar Dias
  • May 18, 2016 | Estimated reading time: 3 minutes to read
  • Dubai is heavily focused on delivering on its Smart City goals, with the goal of being among the smartest—and happiest—cities in the world. The drive…

Opportunities Abound in a Digitally Connected Asean

  • Richard Spence
  • May 18, 2016 | Estimated reading time: 4 minutes to read
  • Four months after the Asean Economic Community (AEC) came into being, observers and analysts are watching as integration unfolds. Asean has always been about working…

Why Healthcare Providers Need to Deliver Uber-Like Service

  • Iman Ghorayeb
  • January 19, 2016 | Estimated reading time: 3 minutes to read
  • I have a confession to make: I’ve never used Uber. Personally, I like to order my taxis the old fashioned way – by calling the…

89% of Employees Apparently Don’t Care About Mobile Security

  • Luke Stangel
  • August 19, 2015 | Estimated reading time: 4 minutes to read
  • IT security has a big job: keep corporate data safe in the face of motivated hackers and unaware employees. Today that job is harder than…

Avaya Showcasing Latest Hospitality Technology Solutions at HITEC 2015

  • Luke Stangel
  • June 10, 2015 | Estimated reading time: 3 minutes to read
  • Positive guest experiences are the top criteria travelers use to select hotels, far outweighing price and location. Improving the guest experience is profitable, too: Customers…

An Introduction to the Avaya Engagement Development Platform

  • Mark J. Fletcher, ENP
  • December 16, 2014 | Estimated reading time: 8 minutes to read
  • Fletch: Hey, it’s Fletch with the Avaya Podcast Network, and we’re here again live at Avaya Engages Silicon Valley. We’re sitting down with Gary Barnett,…