68 Articles Tagged mobile

Innovation that Accounts for Increased Mobility

Innovation that Accounts for Increased Mobility

  • David Chavez
  • March 12, 2018 | Estimated reading time: 5 minutes to read
  • Today Avaya announced Avaya Mobile Experience, an innovative offer initially targeted at enterprise contact centers to help them expand the range of digital interactions for…
Your Avaya Developer Journey Starts Here with DevConnect | Avaya Blog

Your Avaya Developer Journey Starts Here

  • Jon Alperin
  • September 6, 2017 | Estimated reading time: 3 minutes to read
  • STEM. Hackathons. Hour of Code. Oh, my… I’ve been in the developer and ecosystem space pretty much my entire career, and I can’t recall a…
Continuous Learning: Propelling Forward in a Rapidly and Inevitably Changing World | Avaya Blog

Continuous Learning: Propelling Forward in a Rapidly and Inevitably Changing World

  • Morag Lucey
  • March 21, 2017 | Estimated reading time: 4 minutes to read
  • Whether we realize it or not, advanced technologies like artificial intelligence (AI), augmented reality, and the Internet of Things (IoT) have transformed the way we…
Avaya Equinox - the all calling-conferencing-collaboration solution from Avaya

Younified Communications—it Really is All About YOU!

  • Laura Bassett
  • November 8, 2016 | Estimated reading time: 3 minutes to read
  • One of my favorite things about working for Avaya is that we’re marketing the same collaboration tools we use to do our jobs. Best of…
The Value of Enterprise Mobility—Spread the Love

The Value of Enterprise Mobility—Spread the Love

  • Laura Bassett
  • September 26, 2016 | Estimated reading time: 3 minutes to read
  • In a recent blog, I mentioned my sister-in-law's frustration at not being able to use her smart phone for work purposes and how many businesses…
In the Digital Economy, the Human Touch Still Matters

In the Digital Economy, the Human Touch Still Matters

  • Richard Spence
  • May 10, 2016 | Estimated reading time: 3 minutes to read
  • According to Gartner, by year-end 2018, a customer digital assistant will recognize individuals by face and voice across channels and partners. Gartner predicts that the…
Digital Transformation Begins and Ends with the Customer

Digital Transformation Begins and Ends with the Customer

  • Laurent Philonenko
  • May 10, 2016 | Estimated reading time: 8 minutes to read
  • Being a consumer today can be frustrating. We are armed with uber powerful, smart devices that encourage multitasking from anywhere there is a connection. But…

Zang Serves Up a Special Delivery for Your Mom this Mother’s Day

  • Christina Knittel
  • May 5, 2016 | Estimated reading time: 2 minutes to read
  • Mother’s Day is the one day in the U.S. when the most phone calls are made. According to this cool Mother’s Day Facts site, 122…

Winning on the Customer Service Battleground

  • Luke Stangel
  • March 7, 2016 | Estimated reading time: 5 minutes to read
  • Think back to the last time you had a truly magical customer service experience. For me, it was a recent trip to an airport car…

Exploring the New Avaya Stadium Mobile App for the San Jose Earthquakes

  • David Chavez
  • March 1, 2016 | Estimated reading time: 4 minutes to read
  • With only days left, the momentum surrounding the 2016 MLS season kickoff is at an all-time high. This year, with Avaya’s help, fans of the…

Avaya Helps Voss Auto Network Sales and Service Accelerate Into the Fast Lane

  • Luke Stangel
  • February 19, 2016 | Estimated reading time: 1 minute to read
  • In a car dealership, responsiveness means the difference between a service appointment, a large-ticket sale, or a customer taking their business elsewhere. Voss Auto Network…

Why Healthcare Providers Need to Deliver Uber-Like Service

  • Iman Ghorayeb
  • January 19, 2016 | Estimated reading time: 3 minutes to read
  • I have a confession to make: I’ve never used Uber. Personally, I like to order my taxis the old fashioned way – by calling the…

The Digital Transformation Journey

  • Luke Stangel
  • August 18, 2015 | Estimated reading time: 5 minutes to read
  • An open, mobile platform environment and a cultural shift can help you deliver a seamless digital customer experience across every brand touchpoint. Digital and mobile…

Avaya Showcasing Latest Hospitality Technology Solutions at HITEC 2015

  • Luke Stangel
  • June 10, 2015 | Estimated reading time: 3 minutes to read
  • Positive guest experiences are the top criteria travelers use to select hotels, far outweighing price and location. Improving the guest experience is profitable, too: Customers…

Why Your Network Isn't Ready for the Internet of Things

  • Mohamed Awais
  • May 4, 2015 | Estimated reading time: 2 minutes to read
  • Businesses face a tough reality—every day, employees, customers and partners bring a growing number of mobile devices into the enterprise, opening up the network to…

Happy Birthday, iPad! (A Cautionary Tale for Businesses)

  • Luke Stangel
  • April 2, 2015 | Estimated reading time: 2 minutes to read
  • Can you believe it’s only been five years since the iPad graced our lives? I struggle to remember a time when I was without mine.…