2 Articles Tagged legacy

How to (Finally) Break the Longstanding Hold of Legacy Technology | Avaya Blog

How to (Finally) Break the Longstanding Hold of Legacy Technology

  • Jean Turgeon
  • March 14, 2017 | Estimated reading time: 8 minutes to read
  • Without question, we’ve seen more technological innovation in the last 30 years than we have in the last century. We now live in a reality…
Avaya Predictions for 2017 Services Trends: Top Focus is on Smart Customer-Centric Engagement

Avaya Predictions for 2017 Services Trends: Top Focus is on Smart Customer-Centric Engagement

  • Sandra Thomson
  • January 12, 2017 | Estimated reading time: 3 minutes to read
  • Recently, we asked six Avaya services experts to help us reflect on the past year and to peer ahead into 2017. Our panel: Richard English,…