22 Articles Tagged healthcare

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Avaya Healthcare Solutions: Three Insights About Patient-Centered Care

  • Tara Mahoney
  • October 12, 2017 | Estimated reading time: 3 minutes to read
  • Over three years ago I had a terrible skiing accident. I broke my hip at the femoral head and the force of the fall caused…
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5 Steps for Mapping Your Customer Journey Transformation

  • Paul Wakefield
  • June 21, 2017 | Estimated reading time: 2 minutes to read
  • A customer journey map puts the user front and center in the organization’s thinking. It shows changes in customer behavior and demonstrates the need for…
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Delivering a Memorable Customer Experience—Are You Ready to Serve?

  • Emir Susic
  • June 15, 2017 | Estimated reading time: 3 minutes to read
  • With an increasing number of brands entering the market across virtually all sectors (financial services, retail, healthcare, communications, etc.) organizations are fighting harder than ever…
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How to Deliver the Digital Healthcare Patient Experience

  • Emir Susic
  • June 12, 2017 | Estimated reading time: 4 minutes to read
  • Technology and the Internet of Things hold great promise to improve our health and well-being. Internet-connected infusion pumps, imaging machines, blood-glucose sensors, and myriad more…
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Technology in Healthcare: Helping the UK’s NHS One App at a Time

  • Natalie Keightley
  • June 2, 2017 | Estimated reading time: 3 minutes to read
  • The National Health Service is one of the UK’s most beloved institutions—we are prouder of NHS than we are of the Royal Family or the…
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11 Ways Avaya Technology can Improve Veterans’ Healthcare

  • Jerry Dotson
  • May 18, 2017 | Estimated reading time: 4 minutes to read
  • Studies continue to show that veterans’ healthcare needs are increasingly complex. The total number of veterans relying on Department of Veteran’s Affairs (VA) health care…
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Enabling Smart Vertical Solutions in a Smart Digital World

  • Jean Turgeon
  • August 16, 2016 | Estimated reading time: 1 minute to read
  • Watch as Jean “JT” Turgeon discusses the path Avaya is taking into the Smart Digital World and how the company enables digital transformation. [kaltura-widget uiconfid="36065901"…
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HIMSS 2016: Big Show, Big Problems, Big Opportunities

  • Jaime Weaver
  • March 7, 2016 | Estimated reading time: 2 minutes to read
  • The HIMSS 2016 healthcare tradeshow that took place last week in Las Vegas is simply massive. With more than 1,300 exhibitors, 26,000 attendees and huge…
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The Evolution of Healthcare for the Internet of Things

  • Paul Unbehagen
  • February 22, 2016 | Estimated reading time: 4 minutes to read
  • The Internet of Things holds great promise to improve our health and wellbeing. Internet-connected infusion pumps, imaging machines, blood-glucose sensors (and myriad more devices) can…
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Why Healthcare Providers Need to Deliver Uber-Like Service

  • Iman Ghorayeb
  • January 19, 2016 | Estimated reading time: 3 minutes to read
  • I have a confession to make: I’ve never used Uber. Personally, I like to order my taxis the old fashioned way – by calling the…
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10 Must-Ask Questions for Hospitals Adopting the Internet of Things

  • Luke Stangel
  • August 10, 2015 | Estimated reading time: 3 minutes to read
  • Hospitals are increasingly adopting Internet-connected devices, in hopes of tapping into their impressive benefits. Imagine “smart beds” that can automatically detect if they’re occupied (or…
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HIMSS 15: Looking Back on this Year’s Top Trends in Healthcare IT

  • Luke Stangel
  • April 30, 2015 | Estimated reading time: 2 minutes to read
  • Now that HIMSS 15 is officially in the books, I wanted to reflect on some of the big takeaways from this year’s show. HIMSS is…
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The Top 3 Ways Information Technology Impacts Patient Care

  • Luke Stangel
  • September 18, 2014 | Estimated reading time: 2 minutes to read
  • When thinking of key factors that affect the level of care that patients receive, we tend to exclude or not think of the technology that…
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How Hospitals Can Protect Patient Privacy in a Mobile World

  • Luke Stangel
  • July 25, 2014 | Estimated reading time: 2 minutes to read
  • Hospitals often face a complicated balancing act: They want to provide immediate access to patient information so that doctors and nurses can deliver the best…
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3 Easy Ways to Add Flexibility to Your Nurse Advice Line

  • Luke Stangel
  • June 25, 2014 | Estimated reading time: 2 minutes to read
  • Have you ever sat up in the middle of the night with a sick child, and you weren’t sure what to do? Have you ever…
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Telemedicine Takes Center Stage in Baltimore

  • Luke Stangel
  • June 2, 2014 | Estimated reading time: 3 minutes to read
  • Today, it’s estimated that more than 50 percent of the world’s population lives in or near a major urban area. For those of us who…