3 Articles Tagged GITEX 2017

Avaya: Strong Now, Stronger in the Future

Avaya: Strong Now, Stronger in the Future

  • Jean Turgeon
  • October 9, 2017 | Estimated reading time: 6 minutes to read
  • This article also appeared in the Khaleej Times on October 9, 2017. As a long-time leader in unified communication and contact center applications, Avaya is completing…
Service Providers are Driving Communications Digital Transformation

Service Providers are Driving Communications Digital Transformation

  • Emir Susic
  • October 4, 2017 | Estimated reading time: 3 minutes to read
  • Digital transformation has moved from an exciting concept to an accepted reality. As technologies like mobile, cloud, and artificial intelligence gain ever-wider acceptance, just about…
Avaya at GITEX 2017: Moving to a True Omnichannel Customer Experience

Avaya at GITEX 2017: Moving to a True Omnichannel Customer Experience

  • Yaser Alzubaidi
  • September 28, 2017 | Estimated reading time: 2 minutes to read
  • As all too many companies have discovered, increasing customer satisfaction, loyalty and advocacy is easier said than done. And when you fall short, customers have…