2 Articles Tagged finance

5 Things I Learned About Customer Experience Management While Refinancing My Mortgage

  • Luke Stangel
  • March 24, 2014 | Estimated reading time: 3 minutes to read
  • I recently took advantage of low interest rates to refinance my mortgage with my original lender, a large, national bank. For all the stories of…

Kennedy at Enterprise Connect: Avaya is Taking Control of the Middle

  • Luke Stangel
  • March 19, 2013 | Estimated reading time: 3 minutes to read
  • In games as varied as football and chess, to actual warfare, controlling the middle of the field is not only vital - it begets a…