4 Articles Tagged ecosystem

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Avaya A.I.Connect Focuses on Improving Companies’ Customer Experiences

  • Jon Alperin
  • November 1, 2017 | Estimated reading time: 4 minutes to read
  • For Avaya, AI is all about people. Sure, there are clearly opportunities to increase automation, to provide higher quality, more natural, more life-like conversational self-service…
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Let’s Talk about the Modern Business Ecosystem: Why We Need to Open Up

  • Jean Turgeon
  • May 22, 2017 | Estimated reading time: 5 minutes to read
  • Forty years ago, technology vendors had it all figured out. They would differentiate themselves by continually bringing new proprietary solutions to market—a recipe for success…
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How to Virtualize ALL of Avaya Aura on a Single Server

  • Mark J. Fletcher, ENP
  • February 12, 2014 | Estimated reading time: 7 minutes to read
  • Paul Leatherman is the CTO at CRI (Communication Resources, Inc.), a major Avaya partner and systems integrator. I first interviewed Paul, an Avaya veteran, at the…
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Q&A: Pierre-Paul Allard, Avaya's New Head of Sales

  • Luke Stangel
  • July 10, 2013 | Estimated reading time: 4 minutes to read
  • Pierre-Paul Allard has been Avaya's Senior Vice President of Corporate Development & Strategy and Marketing since joining a year ago. As of Wednesday July 10,…