4 Articles Tagged ecosystem

Avaya A.I.Connect Focuses on Improving Companies’ CX – Avaya Blog

Avaya A.I.Connect Focuses on Improving Companies’ Customer Experiences

  • Jon Alperin
  • November 1, 2017 | Estimated reading time: 4 minutes to read
  • For Avaya, AI is all about people. Sure, there are clearly opportunities to increase automation, to provide higher quality, more natural, more life-like conversational self-service…
Let’s Talk about the Modern Business Ecosystem: Why We Need to Open Up

Let’s Talk about the Modern Business Ecosystem: Why We Need to Open Up

  • Jean Turgeon
  • May 22, 2017 | Estimated reading time: 5 minutes to read
  • Forty years ago, technology vendors had it all figured out. They would differentiate themselves by continually bringing new proprietary solutions to market—a recipe for success…

How to Virtualize ALL of Avaya Aura on a Single Server

  • Mark J. Fletcher, ENP
  • February 12, 2014 | Estimated reading time: 7 minutes to read
  • Paul Leatherman is the CTO at CRI (Communication Resources, Inc.), a major Avaya partner and systems integrator. I first interviewed Paul, an Avaya veteran, at the…

Q&A: Pierre-Paul Allard, Avaya's New Head of Sales

  • Luke Stangel
  • July 10, 2013 | Estimated reading time: 4 minutes to read
  • Pierre-Paul Allard has been Avaya's Senior Vice President of Corporate Development & Strategy and Marketing since joining a year ago. As of Wednesday July 10,…