76 Articles Tagged E911

E911’s Fatal Flaw is Lack of Location Data—How Avaya Breeze Can Solve

E911’s Fatal Flaw is Lack of Location Data—How Avaya Breeze Can Solve

  • Markus Bornheim
  • September 28, 2016 | Estimated reading time: 6 minutes to read
  • The night of her husband's death, Alison Vroome did everything she knew to be right. She grabbed her phone, called 911 and told the operator…
Exploring the Lagging Face of Public Safety (Part 2)

When Is Enough Actually Enough? Exploring the Lagging Face of Public Safety (Part 2)

  • Mark J. Fletcher, ENP
  • September 19, 2016 | Estimated reading time: 5 minutes to read
  • In Part 1 of this series, Avaya Vice President and Chief Technologist for software-defined architecture Jean Turgeon opened up a much-needed conversation about the current…
A Hard Look at the Lagging Face of Public Safety (Part 1)

When is Enough Actually Enough? A Hard Look at the Lagging Face of Public Safety (Part 1)

  • Jean Turgeon
  • September 13, 2016 | Estimated reading time: 5 minutes to read
  • When we talk about the state of public safety today, we unfortunately have to recognize the devastating tragedies that have forever affected our communities, schools…
Texas to implement Kari’s Law, a new 911 law on Sept 1, 2016

Kari’s Law Progress: Texas to implement new 911 Law

  • Mark J. Fletcher, ENP
  • August 10, 2016 | Estimated reading time: 2 minutes to read
  • 983 days. 983 days since a little girl lost her mother after a brutal stabbing, because the motel she was staying in required her to…
Equal Access Technology

Why 50 Million People Can’t Call 911

  • Mark J. Fletcher, ENP
  • July 27, 2016 | Estimated reading time: 5 minutes to read
  • Undoubtedly, the most common method used to contact emergency services is simply calling 911. While that will work just fine for most of us, for…

Lethal Tech Combo to Fight Crime

  • Iman Ghorayeb
  • May 4, 2016 | Estimated reading time: 6 minutes to read
  • With tough economic conditions, high crime rates are adding to a climate of risk and uncertainty. While CCTV systems are support to protect schools, banks…

NG911: The Industry’s Most Misunderstood Buzzword

  • Mark J. Fletcher, ENP
  • April 4, 2016 | Estimated reading time: 3 minutes to read
  • What exactly is next-generation 911? When people talk about it, they use the phrase like a noun, yet it’s not a person and it’s not…

Kari’s Law Introduced in the Senate, Making ‘911’ Safer for Hotels and Office Buildings

  • Christina Knittel
  • February 24, 2016 | Estimated reading time: 2 minutes to read
  • Last week, Avaya celebrated the 48th anniversary of America’s first 911 call by announcing its support of Kari’s Law (S. 2553), a new Senate bill…

Solving India's 911 Problem: Real Solution, or Knee-Jerk Reaction?

  • Mark J. Fletcher, ENP
  • January 5, 2016 | Estimated reading time: 4 minutes to read
  • This article originally appeared on Avaya's NG911 blog. Emergency services in India have evolved over the years. But instead of consolidating access numbers, the decision…

Avaya Chief Public Safety Architect Talks Kari’s Law, Life-Saving Policies

  • Luke Stangel
  • December 10, 2015 | Estimated reading time: 6 minutes to read
  • When Hank Hunt’s nine-year-old granddaughter saw her mother being stabbed in a Texas hotel room, she did exactly what she learned to do in the…

Buyer Beware! The Hidden Dangers of WiFi-Enabled 911

  • Mark J. Fletcher, ENP
  • October 21, 2015 | Estimated reading time: 3 minutes to read
  • The term 'Caveat Emptor' is a Latin phrase meaning, "let the buyer beware." The term is primarily used in real estate transactions, but it's applicable…

911 Awareness Means Tragedy Averted

  • Mark J. Fletcher, ENP
  • October 1, 2015 | Estimated reading time: 4 minutes to read
  • It’s said that “lightning never strikes twice.” This is, of course, a statistical assumption and is often disputed by scientists, who note that large attractors…

Why the FCC Wants to Block Old Phones from Dialing 911

  • Mark J. Fletcher, ENP
  • August 25, 2015 | Estimated reading time: 7 minutes to read
  • Every day, 911 dispatchers at 6,800 emergency call centers across the U.S. get prank calls, many of which come from disconnected mobile phones. Now, the…

How Did a 911 Call Placed in California End Up in Canada?

  • Mark J. Fletcher, ENP
  • August 11, 2015 | Estimated reading time: 5 minutes to read
  • This week, I am putting down my keyboard and letting a good friend for many years take over the blog, with an important story about assuming…

The Truth about 911: How Outdated Technology is Putting Your Life at Risk

  • Mark J. Fletcher, ENP
  • July 22, 2015 | Estimated reading time: 5 minutes to read
  • When tragedy strikes, we’re told to dial 911. Unfortunately, tragedy does strike … and often—millions of people call 911 each year. But what happens when…

Podcast: When I Call 911, Are the Police Entitled to my Location Data?

  • Mark J. Fletcher, ENP
  • May 27, 2015 | Estimated reading time: 2 minutes to read
  • Unfortunately, it was inevitable. As our nation’s 911 centers rolled out the technology that allowed people to send text messages to public safety dispatchers, pranks…