5 Articles Tagged disaster recovery

Public Safety Contact Center Evolution includes Social Media – Avaya Blog

Public Safety Contact Centers: Evolution includes Social Media Integration

  • Mark J. Fletcher, ENP
  • October 13, 2017 | Estimated reading time: 4 minutes to read
  • September—when we saw the impact of hurricanes Harvey, Irma, and Maria—was also this year’s very well-timed Emergency Preparedness Month. Each year, September is a terrific…
Hurricanes: Prep, Response, Free Emergency Communications | Avaya Blog

Hurricanes: Preparation, Response, and Free Emergency Communications

  • Patti Moran
  • September 7, 2017 | Estimated reading time: 6 minutes to read
  • Once again, we’re reminded of nature’s catastrophic force. Over 30,000 people have fled Houston due to Hurricane Harvey, the first major hurricane to make landfall…

Building a Resilient SIP Solution

  • Andrew Prokop
  • January 22, 2014 | Estimated reading time: 5 minutes to read
  • I am the father of three boys. More accurately, I am the father of three men, since the oldest is 29 and the youngest is…

How This Billion Dollar Mall Operator Virtualized its Unified Communications System

  • Luke Stangel
  • June 6, 2013 | Estimated reading time: 5 minutes to read
  • Forest City Enterprises is a massive real estate management firm based in Cleveland, Ohio. With nearly $11 billion in property under management, Forest City's best-known…

How are CIOs Boosting the ROI of Collaboration?

  • Luke Stangel
  • April 9, 2013 | Estimated reading time: 4 minutes to read
  • In the old days, you had a phone on your desk at work. It was a necessity but purely a cost. Nowadays, communications comes in…