22 Articles Tagged digital transformation

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Trust: The Fuel Driving Digital Transformation

  • Paul Wakefield
  • May 26, 2017 | Estimated reading time: 3 minutes to read
  • Though they are heading in a similar direction, all of the CIOs I work with are on their own individual roads to transform digitally whilst…
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3 CX Stats That May Change How You Think About Digital Transformation

  • Laura Bassett
  • May 23, 2017 | Estimated reading time: 2 minutes to read
  • Technologies like Artificial Intelligence, automation, big data, and the Internet of Things have made digital transformation an absolute necessity for organizations. With people, processes, services…
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What It Takes to Be a Technology Leader in an Evolving Digital World

  • Gary E. Barnett
  • May 22, 2017 | Estimated reading time: 4 minutes to read
  • The definition of a leader varies greatly, especially in business. From my perspective a leader is defined by their ability to pivot and adapt to…
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Let’s Talk about the Modern Business Ecosystem: Why We Need to Open Up

  • Jean Turgeon
  • May 22, 2017 | Estimated reading time: 5 minutes to read
  • Forty years ago, technology vendors had it all figured out. They would differentiate themselves by continually bringing new proprietary solutions to market—a recipe for success…
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3 Key Steps to Starting Your Company-wide Digital Transformation

  • Laura Bassett
  • May 16, 2017 | Estimated reading time: 2 minutes to read
  • Stats show that 80% of companies identify “digital transformation” as their top strategic priority—but only 5% feel they’ve mastered it. Why the gap? Achieving a…
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Benefits of Deploying the Avaya Surge™ Solution for Any IP Network

  • Greg Deffenbaugh
  • May 11, 2017 | Estimated reading time: 3 minutes to read
  • The Avaya Surge™ Solution is designed to work in an SDN Fx fabric environment. But many companies don’t have the luxury of deploying a full…
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When it Comes to Your Customer Experience: Ditch Legacy, Go Digital!

  • Laura Bassett
  • May 9, 2017 | Estimated reading time: 3 minutes to read
  • The future of business, indeed the future of customer experience, is life as we know it—here and NOW. Organizational success right now, however, depends on…
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Avaya Surge™ Solution Makes Securing the IoT Easy for All Devices

  • Greg Deffenbaugh
  • May 4, 2017 | Estimated reading time: 5 minutes to read
  • Let’s explore how you can manage thousands of IoT devices while protecting your network and data from unnecessary risk. Often, we think newer devices will…
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Secure IoT Deployments with Avaya SDN Fx™ Architecture Solutions

  • Greg Deffenbaugh
  • April 25, 2017 | Estimated reading time: 6 minutes to read
  • Let’s look at how to deploy the IoT in a safe and sane manner—a top-of-mind business challenge. Before diving into the technology, let’s remember why…
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A Business-First Approach to Digital Transformation

  • Greg Deffenbaugh
  • April 20, 2017 | Estimated reading time: 7 minutes to read
  • In part I of this series, we explored the definitions of Digital Transformation, IoT, and Smart Enterprise. Digital transformation goes beyond normal organizational evolution. It…
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Wrangling the IoT: The Next-Gen Architecture We’ve All Been Waiting For

  • Jean Turgeon
  • April 18, 2017 | Estimated reading time: 6 minutes to read
  • Technologies like AI, the IoT, virtual reality and data analytics are no longer enterprise luxuries, but means of survival in an era of rapid digital…
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Digital Transformation, the IoT, and the Smart Enterprise

  • Greg Deffenbaugh
  • April 12, 2017 | Estimated reading time: 4 minutes to read
  • I was given the title “Smart Enterprise” for a presentation at #AvayaEngage 2017. The presentation abstract mentioned Digital Transformation and the Internet of Things (IoT),…
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The 2020 Network Is Here: Stop Visualizing and Start Deploying

  • Jean Turgeon
  • April 11, 2017 | Estimated reading time: 5 minutes to read
  • At this point, it’s safe to say you’ve heard of digital transformation and the radical changes it’s driving within the enterprise as we approach the…
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Digital Transformation—Powering New Experiences for Employees and Customers

  • Scott Hanwell
  • March 27, 2017 | Estimated reading time: 4 minutes to read
  • There’s no let-up in the pace of change. New apps, new services and new ways of getting it done seem to spring up daily, and…
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Get out of the Queue: Drive Your CX with Attribute Matching

  • Laura Bassett
  • March 23, 2017 | Estimated reading time: 4 minutes to read
  • At this point, nearly every company is working overtime to realign around two simple words: customer experience (CX). So much so that nearly 90% of…
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Personalizing the CX Requires Blood, Sweat, Time and Passion

  • Morag Lucey
  • September 6, 2016 | Estimated reading time: 6 minutes to read
  • Research undeniably proves that personalization is key for delivering amazing customer experiences. (After all, companies can’t provide just one customer experience—rather, they need to provide…