1 Articles Tagged customer experiences

Customer Loyalty is Dead – Avaya CMO Morag Lucey Blog

Customer Loyalty is Dead

  • Morag Lucey
  • September 21, 2016 | Estimated reading time: 5 minutes to read
  • It’s a bold statement, I know, but I’ve been struggling with the idea that true loyalty can’t really exist in today’s digital world. Hang in…