5 Articles Tagged customer

Avaya Article Thumbnail

2017 Avaya Customer Innovation Awards Honor Five Companies Leading the Way in Digital Transformation

  • Tony Kleckner
  • February 16, 2017 | Estimated reading time: 4 minutes to read
  • Every year, Avaya and IAUG recognize a handful of customers who are innovators. These customers are recognized with Customer Innovation Awards. Last year’s award winners…
Avaya Article Thumbnail

2016 DevConnect Award Winners Choose to Innovate on Avaya

  • Laurent Philonenko
  • June 7, 2016 | Estimated reading time: 4 minutes to read
  • Platform innovation allows companies to disrupt the status quo for their business, their industry. Amazon, Zappos, Google, Uber are just a few of the success…
Avaya Article Thumbnail

Contact Centers are NOT Cost Centers - They're Your Best Money Makers

  • Luke Stangel
  • September 18, 2013 | Estimated reading time: 3 minutes to read
  • The name of the customer service game used to be efficiency and costcutting. Not anymore. Today's companies increasingly recognize that the chances they have to…
Avaya Article Thumbnail

Avaya Takes the Top Again in Gartner's Magic Quadrant for Contact Center Infrastructure

  • Laura Bassett
  • July 18, 2013 | Estimated reading time: 2 minutes to read
  • It's a great honor to be recognized as a leader in your market for the year, and even more of one to get to say…
Avaya Article Thumbnail

Avoid Bumps in your journey to THE CLOUD

  • Sanjeev Gupta
  • July 3, 2013 | Estimated reading time: 3 minutes to read
  • The buzz in the industry is around cloud services and the majority of CIOs we talk to share a vision of moving some or all…