3 Articles Tagged crowdsourcing

6 Developing Communications Services Trends to Watch in 2015

  • Pat Patterson
  • October 20, 2014 | Estimated reading time: 3 minutes to read
  • Is it 2015 already?? It is, if you are an IT manager in the final stages of budgeting and allocating. With a new year comes…

The Top 7 Communication Trends of 2014 (Mid-Year Scorecard)

  • Pat Patterson
  • July 9, 2014 | Estimated reading time: 4 minutes to read
  • The Summer Solstice has come and gone. We have reached the second half of 2014. Now makes for a particularly good time to take a…

4 Ways to Build a Better Support Experience With Crowdsourcing

  • Pat Patterson
  • February 12, 2014 | Estimated reading time: 5 minutes to read
  • Who knew that a 2005 idea coined by writers at the New Yorker and Wired magazine would become a global support services trend? As you…