14 Articles Tagged communications

Avaya IP Office Can Speed Your Journey to Communications in the Cloud

Avaya IP Office Can Speed Your Journey to Communications in the Cloud

  • Ioan MacRae
  • November 7, 2017 | Estimated reading time: 2 minutes to read
  • Let’s talk cloud—or, should I say, let’s talk in the cloud. Research shows that by 2020, 78% of small and midsize businesses will be fully…
From Smart City Buenos Aires 2017: Converging AI, IoT, Blockchain

From Smart City Buenos Aires 2017: Converging AI, IoT, Blockchain

  • Jean Turgeon
  • October 11, 2017 | Estimated reading time: 3 minutes to read
  • I had the pleasure to attend and speak at the recent Smart City Buenos Aires event. At this first event in the city’s new convention…
Repairing the Disconnect That Holds Back Mobile Workforces

Repairing the Disconnect That Holds Back Mobile Workforces

  • Ioan MacRae
  • August 28, 2017 | Estimated reading time: 5 minutes to read
  • “How can we best connect our mobile workforce, efficiently, and fit for the future?” It’s a question you hear a lot. As the driving force…
5 Steps for Mapping Your Customer Journey Transformation | Avaya Blog

5 Steps for Mapping Your Customer Journey Transformation

  • Paul Wakefield
  • June 21, 2017 | Estimated reading time: 2 minutes to read
  • A customer journey map puts the user front and center in the organization’s thinking. It shows changes in customer behavior and demonstrates the need for…
Delivering a Memorable Customer Experience—Are You Ready to Serve? | Avaya Blog

Delivering a Memorable Customer Experience—Are You Ready to Serve?

  • Emir Susic
  • June 15, 2017 | Estimated reading time: 3 minutes to read
  • With an increasing number of brands entering the market across virtually all sectors (financial services, retail, healthcare, communications, etc.) organizations are fighting harder than ever…
How to Deliver the Digital Healthcare Patient Experience | Avaya Blog

How to Deliver the Digital Healthcare Patient Experience

  • Emir Susic
  • June 12, 2017 | Estimated reading time: 4 minutes to read
  • Technology and the Internet of Things hold great promise to improve our health and well-being. Internet-connected infusion pumps, imaging machines, blood-glucose sensors, and myriad more…
Putting the You in Unified Communications | Avaya Blog

Putting the You in Unified Communications

  • Martin Mills
  • June 8, 2017 | Estimated reading time: 2 minutes to read
  • Unified communications solutions have failed to deliver on the promise of the name: enterprises struggle to break down the barriers between disparate systems, and workers…
Why an Agile Process is Great for Digital Transformation | Avaya Blog

Why an Agile Process is Great for Digital Transformation

  • Peter Kamm
  • June 6, 2017 | Estimated reading time: 2 minutes to read
  • Agility is imperative to the success of any business. The aim for all of us is to be an organization that can respond to new…
Transforming Venues Through Digital Enterprise Practices | Avaya Blog

Transforming Venues Through Digital Enterprise Practices

  • Peter Chidiac
  • June 5, 2017 | Estimated reading time: 4 minutes to read
  • The novelty of free, public Wi-Fi networks is gone—connectivity has become an expectation. Steep competition among leading smartphone manufacturers and improvements in cellular networks have…
One-Click Collaboration: The Promise Fulfilled

One-Click Collaboration: The Promise Fulfilled

  • Laura Bassett
  • October 17, 2016 | Estimated reading time: 3 minutes to read
  • A colleague was telling me about shopping for clothing with his two kids at a retailer styled after an old general store. Memorabilia from the…
The Value of Enterprise Mobility—Spread the Love

The Value of Enterprise Mobility—Spread the Love

  • Laura Bassett
  • September 26, 2016 | Estimated reading time: 3 minutes to read
  • In a recent blog, I mentioned my sister-in-law's frustration at not being able to use her smart phone for work purposes and how many businesses…
Avaya assists emergency services with eCall deployment

Avaya assists emergency services with eCall deployment

  • Steve Rafferty
  • September 9, 2016 | Estimated reading time: 3 minutes to read
  • Avaya has a long history in public safety and heritage in this area having worked with local governments and public safety agencies since the 1990s—including…

Avaya Technology Will Do More than ‘Cover the Spread’ at the Biggest Event in US Football

  • Luke Stangel
  • February 2, 2016 | Estimated reading time: 3 minutes to read
  • Avaya and WBL Services will be providing a touchdown experience when it comes to gameday operations for the biggest event in US football. Partnering with…

Clumsy Strangers and Attacking Insects: My Two Hazardous Months Wearing Google Glass

  • Luke Stangel
  • July 11, 2013 | Estimated reading time: 6 minutes to read
  • Cradling my bike, right foot on the curb, left hand on the handlebar, I stood and waited for Glass to give me directions to my…