14 Articles Tagged business communications

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The Ultimate Ad-Vantage of a Customizable Desk Phone

  • Vandana Brar
  • January 25, 2018 | Estimated reading time: 3 minutes to read
  • We live in a world today where people can interact with alternate realities, engage with intelligent bots, and deploy one of billions of connected devices.…
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Digital Transformation in Government Means All-New Communications

  • Oliver Bengtsson
  • December 12, 2017 | Estimated reading time: 3 minutes to read
  • When it comes to digital transformation in government, companies are missing the mark. Nearly 80% of global leaders within the government organizations believe digital is…
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Open Communications with Built-in Security: Have Your Cake and Eat it, Too

  • Oliver Bengtsson
  • November 13, 2017 | Estimated reading time: 4 minutes to read
  • We live in a world filled with seemingly limitless possibilities. One in which expectations are changing and open communications capabilities are being built. One in…
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The Big List of Guest Experiences Possible with an Innovative Phone

  • Oliver Bengtsson
  • November 9, 2017 | Estimated reading time: 4 minutes to read
  • To competitively differentiate, hotels must reimagine their guest experiences. And our innovative phone (really, it’s so much more than a phone) the Avaya Vantage™ Device—opens…
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The Next-Gen Open SIP Phone that Changes the Service Provider Game

  • Oliver Bengtsson
  • October 10, 2017 | Estimated reading time: 3 minutes to read
  • We live in a world of overnight innovation, where expectations often outweigh experiences. Dynamic market shifts are happening. New players are proliferating within every sector…
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Sign of the Times: Avaya at Dreamforce this Year!

  • Laurent Philonenko
  • October 5, 2017 | Estimated reading time: 4 minutes to read
  • When for many companies Dreamforce is simply a given, at Avaya we wanted to connect our presence to a unique value proposition. In all aspects…
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5 Ways App Developers use Avaya Vantage to Solve Real CX Challenges

  • Oliver Bengtsson
  • October 5, 2017 | Estimated reading time: 5 minutes to read
  • As the mobile enterprise grows, app developers can seize opportunity like never before. Healthcare, banking, retail, government: there’s not one industry today that doesn’t have…
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Avaya Open SIP Phones Bring Advanced Communications to Your Business

  • Oliver Bengtsson
  • September 6, 2017 | Estimated reading time: 4 minutes to read
  • When it comes to enterprise communications, it’s clear the paradigm has changed. An environment of largely disparate systems and applications has given way to one…
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The Contact Center Industry is Exciting…Again!

  • Gary E. Barnett
  • June 28, 2017 | Estimated reading time: 3 minutes to read
  • “How can we get our customers connected to the right information faster?” “We can’t forget the importance of convenience.” “Simplification. We need everything to just…
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The Power of Change

  • Laurent Philonenko
  • May 31, 2017 | Estimated reading time: 5 minutes to read
  • Change is bound to happen whether you enable it or not, whether you are ready for it or not. It will just happen. The question…
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Finally… A Contact Center for the Digital Era

  • Gary E. Barnett
  • October 11, 2016 | Estimated reading time: 4 minutes to read
  • Imagine interacting with a company—any company—via your preferred method whenever you want, whether making a phone call, using online chat, sending an SMS, or messaging…
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What is Happening in the Business Communications Space?

  • Mark Castleman
  • September 1, 2016 | Estimated reading time: 9 minutes to read
  • Over the past few weeks since joining Avaya, many people who know me—and others who don’t—have asked me two very specific questions: What is going…
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Innovation Award Winner Spotlight: Pearland School District’s Blazing-Fast Network

  • Luke Stangel
  • May 2, 2014 | Estimated reading time: 3 minutes to read
  • Congratulations to Texas’s Pearland Independent School District (ISD) for their 2014 IAUG Customer Innovation Award for Technology Innovation Best Practice! Let's take a look at…
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How the U.S. Navy Communicates Using Avaya

  • Luke Stangel
  • October 23, 2013 | Estimated reading time: 3 minutes to read
  • Reliable real-time communications is never more mission-critical than it is during the fog of battle. That's why the U.S. Navy has relied on Avaya and…