14 Articles Tagged Big Data

Five Things Every CMO Wants Their CIO to Know | Avaya Blog

Five Things Every CMO Wants Their CIO to Know

  • Morag Lucey
  • May 30, 2017 | Estimated reading time: 5 minutes to read
  • This article first appeared in CIOReview, May 2017. The reality of today’s digital, customer-centric world is clearer than ever, and it is significantly affecting the…
Wrangling the IoT: The Next-Gen Architecture We’ve All Been Waiting For | Avaya Blog

Wrangling the IoT: The Next-Gen Architecture We’ve All Been Waiting For

  • Jean Turgeon
  • April 18, 2017 | Estimated reading time: 6 minutes to read
  • Technologies like AI, the IoT, virtual reality and data analytics are no longer enterprise luxuries, but means of survival in an era of rapid digital…
Avaya Connected Blog Entry Form See the Avaya Connected blog here: http://www.avaya.com/blogs/ Send entries to Chris Kornman at: ckornman@avaya.com All fields are required. Before Finalizing Your Blog Post Identify One Focused Keyword or Key Phrase A phrase can have up to 4 words. 2020 Network To help your blog post be recognized by web search engines, which leads to more reads and shares of your post, identify the single key topic you are writing about. Capture this topic as your single focused keyword or key phrase and use the keyword in your popular tags, title, and first paragraph. Also, use the keyword several times in your blog text. Blog Content Category Highlight ONE: • Team Engagement • Customer Engagement • Networking • Cloud • Services • Developers • Solutions • Executive Thought Leadership Popular Tags Internet of Things, 2020 Network, automation, CX, customer experience, digital transformation, smart enterprise, Gartner, block chain, meshed architecture, big data, cloud, scalability Separate tags with commas. Tags can be multiple words. Include your focused keyword on the list of tags. Select from existing tags in use here: http://www.avaya.com/blogs/ Add new tags you don’t see in use. There is no limit on tags. Suggested Blog Image This can be an idea for an image, or you can attach/insert an image. Be sure that any image you select has been purchased or cleared for use by Avaya. Title 70 characters max. The 2020 Network Is Here: Stop Visualizing and Start Deploying Include your focused keyword/key phrase in the title. Note that the title will be used as the default title text when sharing the blog on Facebook or Twitter. Author Name Jean Turgeon Blog Text Minimum length is 300 words. There is no maximum length. Ideal length is ~700 words. At this point, it’s safe to say you’ve heard of digital transformation and the radical changes it’s driving within the enterprise as we approach the 2020 network. For example, up to 45% of activities that employees are paid to perform can now be automated. Companies are working overtime to identify security solutions that defend against vulnerabilities found in 70% of IoT devices today. The average business now offers customers up to nine engagement channels to be used across a vast array of devices. Organizational boundaries are blurring. The speed of change has become relentless. Networking as we know it has been redefined. All of this, of course, has significantly changed the role of IT within the modern-day enterprise. The days of troubleshooting computers and running phone lines are dead and gone. Today, IT represents the foundation for numerous key areas of business, many that far surpass the norm. CIOs are emerging as leaders of customer-facing functions, responsible for driving digital user experiences organization-wide. Business owners are strategically using IT to accelerate their core revenue-generating activities. Half are now collecting ideas through business unit workshops facilitated by IT. Driven by digital transformation, IT has changed to the point of no return. Digital transformation, however, is far from over. Research makes it clear we’re only getting started. Consider the vast changes expected to occur over the next three years alone. Gartner predicts that by 2020: • 100 million consumers will shop in virtual reality • 30% of web browsing sessions will be done without a screen • Algorithms will positively alter the behavior of billions of global workers By 2021, 20% of all activities will involve at least one of seven digital giants like Amazon, Facebook, or Apple. By 2022, a blockchain-based business will be worth an estimated $10 billion. It’s clear the potential of trends like the IoT, cloud, big data analytics, and robotics is far from fulfilled and will only accelerate substantially as we move forward. This all leads to one very important question: what will the network of 2020 look like? This massive, continued change will surely place unprecedented demand on IT infrastructure looking ahead. Almost a year ago, Principal Analyst at ZK Research, Zeus Kerravala, aimed to answer this question via an article published to Network World. In it, he outlined key challenges that lie ahead for companies looking to capitalize on digital transformation (i.e., lack of automation, nodal configuration, multicast deployments), as well as what the network of 2020 will look like. Terms like simplified, mobile-centric, enhanced for contextualized customer experiences, and hyper-converged rounded out a comprehensive list of components, all which are just as valid today as they were this time last year. Over the last year, however, Avaya has worked to streamline the 2020 network by condensing the technology into five key areas that businesses across every industry must consider: deep and wide automation, improved scalability, built-in security, mesh architecture, and an open network ecosystem. Five Key Areas of the 2020 Network Every Business Must Know 1. Deep and wide automation: As enterprises start aligning IT around their core business priorities, they must work to support two levels of automation: the first for automating the network architecture itself, and the second for automating various business workflows. The first involves eliminating complex, nodal configurations (traditionally required for service deployment) in order to easily add capacity and scaling capabilities. The second involves adopting a powerful, open workflow engine to increase productivity and overall efficiency. Network and workflow automation are essential for achieving the utmost business success. 2. Scalability: Traditionally, scaling your architecture required that you replace your existing nodes with faster ones. In today’s smart, digital world, however, companies must evolve traditional scalability from legacy hierarchal architecture to fabric-based architecture. This move will enable them to add capacity at will and simulate nodal configuration, much like VMWare did with the introduction of server virtualization. The industry needs an end-to-end simplified virtualized network. 3. Built-in security: The static configuration of legacy architecture will never offer the right level of network security needed today, nor will it support the future of the CX. As such, companies must work to eliminate legacy downfall when deploying next-generation architecture. This means sharpening the blurry, gray areas of network security—for example, when employees’ devices begin fading in and out of Wi-Fi when roaming in the parking lot. With more connected devices and more ways than ever to compromise them, it’s imperative that the 2020 network deliver any-to-any, end-to-end, built-in security. In other words, end-to-end network segmentation complemented by sophisticated authentication, encryption where needed, and real-time threat protection. 4. Meshed architecture: The 2020 network epitomizes freedom of deployment. It means companies can move away from traditional hierarchal deployment and finally mesh their architecture. No more linearly connecting parts. No more limitations of Ethernet loops. A natively meshed architecture will empower organizations with unparalleled resiliency and scalability end to end (not just within the data center). At universities, for example, this means hyper-segmented, end-to-end connection across multiple campuses. At a bank, this kind of connectivity can be deployed between branch sites taking full advantage of cloud-based services. The user possibilities and business outcomes are seemingly endless. 5. Open ecosystem: We live in a world of software-defined everything: SD-WAN SD-storage, SD-data center. The fact is that we’re rapidly and inevitably moving towards an open-sourced ecosystem. To prepare for this reality, businesses must ensure those vendors they invest in offer open APIs. This enables them to truly customize solution features and capabilities to meet their exact business needs. The 2020 network will no longer just endorse proprietary systems—but businesses need to continue to be cautious about how to take full advantage of open-source code without increasing business risks through vulnerabilities. It’s imperative that organizations educate themselves on the 2020 network, not only visualizing it but taking the necessary steps for deployment. The future of networking is here, and it’s going to influence and shape your business. To learn more about these five key areas of the 2020 network, read IDC’s all-new Networks 2020 preparedness report, sponsored by Avaya. To optimize your blog for search: Do include your focused keyword/key phrase in the first paragraph. Repeat the keyword/key phrase during the blog text at least two additional times—more for longer blogs. DO include subheads to break up sections. DO include hyperlinks in the text (ideally linking to relevant product, service or solution pages on Avaya.com). To check the readability of your blog, you may want to run the Flesch Reading Ease test. A score above 30 is ok. Lower scores can be the result of using technical terminology, with is often unavoidable. Required for NEW Authors Author Name Author Title Author BIO Maximum of 375 characters, including spaces. Author Image Must be a headshot. We will crop to 840x420 pixels. For SEO (Search Engine Optimization) — do not complete Meta Title Meta Description Featured Image Alt-Text Use the focused keyword.

The 2020 Network Is Here: Stop Visualizing and Start Deploying

  • Jean Turgeon
  • April 11, 2017 | Estimated reading time: 5 minutes to read
  • At this point, it’s safe to say you’ve heard of digital transformation and the radical changes it’s driving within the enterprise as we approach the…
Continuous Learning: Propelling Forward in a Rapidly and Inevitably Changing World | Avaya Blog

Continuous Learning: Propelling Forward in a Rapidly and Inevitably Changing World

  • Morag Lucey
  • March 21, 2017 | Estimated reading time: 4 minutes to read
  • Whether we realize it or not, advanced technologies like artificial intelligence (AI), augmented reality, and the Internet of Things (IoT) have transformed the way we…
Leverage Big Data to Fine Tune Customer Experiences with Avaya Oceana and Oceanalytics

Leveraging Big Data to Fine Tune Customer Experiences

  • Laura Bassett
  • December 6, 2016 | Estimated reading time: 6 minutes to read
  • Whether you realize it or not, big data is at the heart of practically everything we do today. Billboard companies, for example, are now leveraging…

Is Big Data in the Financial Sector Just a Numbers Game?

  • Luke Stangel
  • August 6, 2014 | Estimated reading time: 1 minute to read
  • Banking has historically been a very data-oriented industry, but there has recently been a significant push toward implementing “big data” strategies to refine processes and…

5 Things You Must Do When Supplementing Your Team With Managed Services

  • Pat Patterson
  • May 14, 2014 | Estimated reading time: 4 minutes to read
  • There has never been a more important time for IT managers to seek the assistance of outside partners. Increasingly, IT managers are turning to Managed…

How Unified Communications Can Make Multitasking Work for You

  • Andrew Prokop
  • March 24, 2014 | Estimated reading time: 4 minutes to read
  • I sometimes feel as if interruptions define my work life. My days are an endless stream of emails, instant messages, SMS text messages, telephone calls,…

Q&A: Carousel Industries on How to use Big Data in your Contact Center

  • Mark J. Fletcher, ENP
  • February 26, 2014 | Estimated reading time: 3 minutes to read
  • Nick Colintsis is Vice-President of engineering operations at Carousel Industries, one of Avaya's leading partners (and its 2013 Customer Experience Management partner of the year),…

Big Data, Big Value, Big Leap Forward for Customer Experience

  • David Butler
  • February 18, 2014 | Estimated reading time: 3 minutes to read
  • In the 2002 neo-noir thriller Minority Report, technology has as big a role as the film's star, Tom Cruise. In one scene, as Cruise's character…

Avaya CTO Brett Shockley: 100% Focused on Solving Today's Key Business Problems

  • Mark J. Fletcher, ENP
  • February 9, 2014 | Estimated reading time: 8 minutes to read
  • Brett Shockley is Senior Vice-President and Chief Technology Officer at Avaya. I spoke to Brett at the Avaya Evolutions San Francisco show last week. Below is…

Social Government - Connecting with the Masses

  • Mark J. Fletcher, ENP
  • January 23, 2014 | Estimated reading time: 4 minutes to read
  • In the great words of Abraham Lincoln, our government is one that is “of the people, by the people, for the people”. In a two-minute…

Government Thought Leadership with Bill Schrier

  • Mark J. Fletcher, ENP
  • August 20, 2013 | Estimated reading time: 9 minutes to read
  • This Avaya CONNECTED Blog is also available as an MP3 Audio File While attending the 79th Annual APCO Expo and Conference in Annaheim, California, I…

Bringing "No Bullet Point" Presentations to IAUG Converge

  • Jon Alperin
  • May 7, 2013 | Estimated reading time: 2 minutes to read
  • Let's face it... While conferences can be fun, there's only so many presentations you can sit through before you start to see bullet points floating…