4 Articles Tagged Avaya Agent for Chrome

The Future of Intelligent Headsets: Avaya, Plantronics Expand Strategic Partnership

  • Luke Stangel
  • December 3, 2015 | Estimated reading time: 3 minutes to read
  •   In the age of the Internet of Things (IOT), it’s all about intelligence: smartphones, smart watches ... and, thanks to Avaya and Plantronics, smarter…

The New Era of Engagement – A Day in Life of an Online Shopper

  • Luke Stangel
  • January 27, 2015 | Estimated reading time: 1 minute to read
  • At the recent Avaya Engages Silicon Valley event, Avaya announced a number of initiatives, including our new engagement strategy, and technologies such as Avaya Engagement…

Avaya + Google: The Who, How, and What of an Exciting Alliance

  • Laura Bassett
  • December 11, 2014 | Estimated reading time: 2 minutes to read
  • Yep, that’s right, two of the best, bringing you the best. Here's the scoop on who, how and what: Who. You may not have heard…

Agents Anywhere: Avaya and Google Collaboration Brings New Flexibility to the Contact Center

  • Val Matula
  • December 10, 2014 | Estimated reading time: 4 minutes to read
  • Every day, hundreds of thousands of customer service agents get in their cars and drive to one of the estimated 66,000 contact centers in America.…