5 Articles Tagged attributes

From Smart City Buenos Aires 2017: Converging AI, IoT, Blockchain

From Smart City Buenos Aires 2017: Converging AI, IoT, Blockchain

  • Jean Turgeon
  • October 11, 2017 | Estimated reading time: 3 minutes to read
  • I had the pleasure to attend and speak at the recent Smart City Buenos Aires event. At this first event in the city’s new convention…
Sign of the Times: Avaya at Dreamforce this Year!

Sign of the Times: Avaya at Dreamforce this Year!

  • Laurent Philonenko
  • October 5, 2017 | Estimated reading time: 4 minutes to read
  • When for many companies Dreamforce is simply a given, at Avaya we wanted to connect our presence to a unique value proposition. In all aspects…
The Contact Center Industry is Exciting…Again! | Avaya Blog

The Contact Center Industry is Exciting…Again!

  • Gary E. Barnett
  • June 28, 2017 | Estimated reading time: 3 minutes to read
  • “How can we get our customers connected to the right information faster?” “We can’t forget the importance of convenience.” “Simplification. We need everything to just…
The Power of Change – Contact Center Digital Transformation | Avaya Blog

The Power of Change

  • Laurent Philonenko
  • May 31, 2017 | Estimated reading time: 5 minutes to read
  • Change is bound to happen whether you enable it or not, whether you are ready for it or not. It will just happen. The question…
Finally … A Contact Center for the Digital Era

Finally… A Contact Center for the Digital Era

  • Gary E. Barnett
  • October 11, 2016 | Estimated reading time: 4 minutes to read
  • Imagine interacting with a company—any company—via your preferred method whenever you want, whether making a phone call, using online chat, sending an SMS, or messaging…