5 Articles Tagged Artificial Intelligence

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Let’s Talk about the Modern Business Ecosystem: Why We Need to Open Up

  • Jean Turgeon
  • May 22, 2017 | Estimated reading time: 5 minutes to read
  • Forty years ago, technology vendors had it all figured out. They would differentiate themselves by continually bringing new proprietary solutions to market—a recipe for success…
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A Secret Weapon: See the Full Potential of AI for Your Next-Gen CX

  • Jean Turgeon
  • May 2, 2017 | Estimated reading time: 5 minutes to read
  • If I were to ask how often you engage with a form of artificial intelligence (AI), what would you say? Now, what if I told…
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What’s Next? Artificial Intelligence (AI) for Customer Experience

  • Laurent Philonenko
  • July 22, 2016 | Estimated reading time: 4 minutes to read
  • Last month Google hosted its annual Google I/O conference and their new CEO Sundar Pichai delighted an audience of tech enthusiasts when he said, “We…
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How to Transform the Customer Experience with Chatbots

  • Savio Tovar Dias
  • July 14, 2016 | Estimated reading time: 3 minutes to read
  • 2016 is shaping up to be the year of the Chatbot. From Jarvis, Mark Zuckerberg’s Iron Man-inspired assistant, to Microsoft’s rather unfortunate Tay experience, chatbots have…
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Your Own Personal Assistant? It All Adds Up!

  • Savio Tovar Dias
  • July 11, 2016 | Estimated reading time: 4 minutes to read
  • If you’re a highly paid CEO of a large multinational, then you probably already have a personal assistant taking care of your life, so you…