Articles in Unified Communications

The Avaya platform, applications, and devices are all designed to work together.

Sheila’s Business Increases “Flow” to Unlock Their Business Potential

  • Steve Brock
  • January 18, 2019 | Estimated reading time: 4 minutes to read
  • This is the first of a four-part series on how to take your business from “communications chaos” to “seamless simplicity.”  As dramatized in this video…
Unified Communications is all about radically simplifying your day.

Cloud and UC: It's Your Last Chance to Get Engaged!

  • Mike Kuch
  • January 15, 2019 | Estimated reading time: 3 minutes to read
  • To my mind, two key trends are influencing the market for communications solutions today: Cloud and Unified Communications. I base this on the conversations I…
WBL Services Supports the College Football Playoff

WBL Services Supports the College Football Playoff

  • Andy Steen
  • January 4, 2019 | Estimated reading time: 2 minutes to read
  • To many, fall means football. And to many others, Saturday means college football. Just as soon as the season begins, fans begin counting down to…
Thanks for the feedback! Avaya and 2018 Gartner Peer Insights for UC

Thanks for the feedback! Avaya and 2018 Gartner Peer Insights for UC

  • Mike Kuch
  • November 1, 2018 | Estimated reading time: 3 minutes to read
  • I had an interesting hallway debate with one of my colleagues, Lisa, earlier this week: is it better to get positive feedback from customers or…
Avaya Loyalty2gether: Take the Next Step on Your Communications Journey

Avaya Loyalty2gether: Take the Next Step on Your Communications Journey

  • Mike Kuch
  • October 29, 2018 | Estimated reading time: 3 minutes to read
  • Avaya Engage is now just a few months away and teams across Avaya are working diligently to finalize the program for our many IAUG user…
Esports and the New Frontier: Experiential Gaming – Avaya Blog

Esports and the New Frontier: Experiential Gaming

  • Andy Steen
  • October 26, 2018 | Estimated reading time: 4 minutes to read
  • What do you think of when you hear ‘sports star’? Previous experience in the sports industry has colored my answers to these questions. I think…
Digital Transformation in Government Means All-New Communications - Avaya Blog

Digital Transformation in Government Means All-New Communications

  • Oliver Bengtsson
  • October 12, 2018 | Estimated reading time: 3 minutes to read
  • When it comes to digital transformation in government, companies are missing the mark. Nearly 80% of global leaders within the government organizations believe digital is…
Team Collaboration Isn’t About Culture—It’s About Community – Avaya Blog

Team Collaboration Isn’t About Culture—It’s About Community

  • Mike Kuch
  • October 9, 2018 | Estimated reading time: 4 minutes to read
  • While culture is relatively easy to define, the same cannot be said for communities in the context of the enterprise. In an era of rapid…
Why Should You Replace Your Perfectly Good Business Phone? Reason 4

Why Should You Replace Your Perfectly Good Business Phone? Reason 4

  • Steve Brock
  • September 28, 2018 | Estimated reading time: 3 minutes to read
  • According to a recent analysis by Deloitte, the workforce is becoming more diverse. That doesn’t mean there isn’t still much work to be done to…
After the Avaya Marketing Summer Interns Have Gone – Avaya Blog

After the Avaya Marketing Summer Interns Have Gone

  • Andy Steen
  • September 27, 2018 | Estimated reading time: 5 minutes to read
  • As summer comes to a close and our Avaya interns head back to school, we reflect on the experiences, projects, and contributions of the Avaya…
Why Should You Replace Your Perfectly Good Business Phone? Reason 3

Why Should You Replace Your Perfectly Good Business Phone? Reason 3

  • Steve Brock
  • August 10, 2018 | Estimated reading time: 2 minutes to read
  • Upgrading your business phones may not be high on your priority list, but making the switch could create a positive butterfly effect. This one change…
Avaya Vantage for Today’s UX, Where Screen Size & Sound Really Matter

Avaya Vantage for Today’s UX, Where Screen Size & Sound Really Matter

  • Frederick Sabty
  • August 8, 2018 | Estimated reading time: 3 minutes to read
  • Tech fans might have noticed that over the past year something has been happening to the way we look at each other through our screens.…
New Upgrade Program Takes Avaya CS1K Customers from Legacy to Digital

New Upgrade Program Takes Avaya CS1K Customers from Legacy to Digital

  • Savio Tovar Dias
  • July 24, 2018 | Estimated reading time: 2 minutes to read
  • No matter how well they have worked in the past, there comes a point at which all legacy systems simply can’t cut it in the…
Why Should You Replace Your Perfectly Good Business Phone? Reason 2

Why Should You Replace Your Perfectly Good Business Phone? Reason 2

  • Steve Brock
  • July 23, 2018 | Estimated reading time: 3 minutes to read
  • The business phone is still the primary portal for the employee communications experience—and this experience has a large impact on business performance. Consider that: A…

It’s Time to Get in the Game with Avaya Aura

  • Mike Kuch
  • July 13, 2018 | Estimated reading time: 2 minutes to read
  • The latest release of Avaya Aura has just hit the streets and like a beautifully played World Cup goal, it’s getting roars of approval. At…