Articles in Unified Communications

More Than Medicine: Southcoast Health Raises the Bar with Avaya

  • Frank Ciccone
  • August 19, 2019 | Estimated reading time: 1 minute to read
  • Southcoast Health proves you don’t have to go far to receive care that goes “above and beyond”. The organization’s exceptional standards—driven by core values of…

Five Key Benefits of Moving Unified Communications to the Cloud

  • Gaurav Passi
  • June 19, 2019 | Estimated reading time: 2 minutes to read
  • According to ZK Research, cloud unified communications is growing seven times faster than on-premises solutions. Cloud communications is moving into its next wave of existence,…

AI is Travelling to a Hotel Room Near You!

  • Steve Brock
  • June 17, 2019 | Estimated reading time: 4 minutes to read
  • As discussed in a recent blog by David Chavez, research shows that customer communications, predicting customer behavior, and CRM are considered to be among the…

The Rise Of The Machines

  • Steve Brock
  • May 26, 2019 | Estimated reading time: 6 minutes to read
  • AI is Happening Right Now – In the Office, the Conference Room, and Wherever You Do Business Imagine conferencing with an international client from your…

Avaya Deepens Partnership With Komutel to Provide NG9-1-1 Solutions

  • Brian Anderson
  • May 14, 2019 | Estimated reading time: 3 minutes to read
  • The average chance of 9-1-1 getting a quick fix on location ranges from as low as 10% to as high as 95%. Why the huge…

Allegiant Technology and Avaya Ready to Bust Brackets

  • Andy Steen
  • March 18, 2019 | Estimated reading time: 4 minutes to read
  • You can consider it a full court press, double-team, fast break or a monster dunk. But no matter what you call it, Allegiant Technology and Avaya bring their ‘A-Game’ to…

It's Time To Move Your Huddle Rooms To The Cloud

  • Steve Brock
  • March 6, 2019 | Estimated reading time: 4 minutes to read
  • The use of video collaboration solutions can accelerate business performance in many ways.  Of course, there are the obvious impacts in the form of lower…

Unleash Your Business Potential with Avaya Mobility

  • Mike Kuch
  • February 19, 2019 | Estimated reading time: 3 minutes to read
  • This is the third of a four-part series on how to take your business from “communications chaos” to “seamless simplicity.” On my commute into work…

How To Get Your Unified Communications "Flow"

  • Mike Kuch
  • January 31, 2019 | Estimated reading time: 3 minutes to read
  • This is the second of a four-part series on how to take your business from “communications chaos” to “seamless simplicity.” As my colleague, Steve Brock,…
The Avaya platform, applications, and devices are all designed to work together.

Sheila’s Business Increases “Flow” to Unlock Their Business Potential

  • Steve Brock
  • January 18, 2019 | Estimated reading time: 4 minutes to read
  • This is the first of a four-part series on how to take your business from “communications chaos” to “seamless simplicity.”  As dramatized in this video…
Unified Communications is all about radically simplifying your day.

Cloud and UC: It's Your Last Chance to Get Engaged!

  • Mike Kuch
  • January 15, 2019 | Estimated reading time: 3 minutes to read
  • To my mind, two key trends are influencing the market for communications solutions today: Cloud and Unified Communications. I base this on the conversations I…
WBL Services Supports the College Football Playoff

WBL Services Supports the College Football Playoff

  • Andy Steen
  • January 4, 2019 | Estimated reading time: 2 minutes to read
  • To many, fall means football. And to many others, Saturday means college football. Just as soon as the season begins, fans begin counting down to…
Thanks for the feedback! Avaya and 2018 Gartner Peer Insights for UC

Thanks for the feedback! Avaya and 2018 Gartner Peer Insights for UC

  • Mike Kuch
  • November 1, 2018 | Estimated reading time: 3 minutes to read
  • I had an interesting hallway debate with one of my colleagues, Lisa, earlier this week: is it better to get positive feedback from customers or…
Avaya Loyalty2gether: Take the Next Step on Your Communications Journey

Avaya Loyalty2gether: Take the Next Step on Your Communications Journey

  • Mike Kuch
  • October 29, 2018 | Estimated reading time: 3 minutes to read
  • Avaya Engage is now just a few months away and teams across Avaya are working diligently to finalize the program for our many IAUG user…
Esports and the New Frontier: Experiential Gaming – Avaya Blog

Esports and the New Frontier: Experiential Gaming

  • Andy Steen
  • October 26, 2018 | Estimated reading time: 4 minutes to read
  • What do you think of when you hear ‘sports star’? Previous experience in the sports industry has colored my answers to these questions. I think…