Articles in Solutions

Chicago American Heart Association Honors Kari’s Law & Avaya Innovation

Chicago American Heart Association Honors Kari’s Law & Avaya Innovation

  • Mark J. Fletcher, ENP
  • November 20, 2018 | Estimated reading time: 5 minutes to read
  • On December 1, five years will have passed since the tragic death of Kari Hunt. I've told this story thousands of times, and it always…
Modernizing Communications—How to Remodel Without Destruction

Modernizing Communications—How to Remodel Without Destruction

  • Jon Alperin
  • October 30, 2018 | Estimated reading time: 3 minutes to read
  • Home renovations are exciting, but let’s be honest. The day-to-day inconvenience of construction with contractors traipsing through your home, ripping out walls, disrupting the family,…
Securing Data with Blockchain - Explained in Plain English - Avaya Blog

Securing Data with Blockchain … Explained in Plain English

  • Mark J. Fletcher, ENP
  • August 21, 2018 | Estimated reading time: 4 minutes to read
  • Like any other Sunday morning when I’m not traveling, I park myself at my local luncheonette, grab my big Avaya mug from the wall behind…
2018 SEAT: Where All-Star Innovation & Next-Gen Communications Meet Up

2018 SEAT: Where All-Star Innovation & Next-Gen Communications Meet Up

  • Andy Steen
  • July 13, 2018 | Estimated reading time: 6 minutes to read
  • Being an All-Star is everything. Often, becoming an All-Star is about scoring—but it can also be about generally good offense, leadership, or a solid defense.…
Get Engaged with Avaya—Be a Speaker & Thought Leader at Avaya ENGAGE 2019

Get Engaged with Avaya—Be a Speaker & Thought Leader at Avaya ENGAGE 2019

  • Andy Steen
  • June 29, 2018 | Estimated reading time: 3 minutes to read
  • Avaya ENGAGE is the single largest gathering of Avaya users annually. The road to each conference includes many hours of planning starting far in advance.…
GDPR Compliance—Are You Ready? Avaya Can Help – Avaya Blog

GDPR Compliance—Are You Ready? Avaya Can Help

  • Dragan Grebovich
  • May 25, 2018 | Estimated reading time: 2 minutes to read
  • GDPR (General Data Protection Regulation) goes into effect today—May 25, 2018. This law provides citizens living within the EU and European Economic Area (EEA) with…
AI is Poised to Bring Improvements in Public Safety & Emergency Rescues

AI is Poised to Bring Improvements in Public Safety & Emergency Rescues

  • Mark J. Fletcher, ENP
  • May 15, 2018 | Estimated reading time: 4 minutes to read
  • It’s no secret that, according to VcloudNews, humans and machines generate 2.5 quintillion bytes of information each day on the Internet. How big is this?…
Seven Ways Avaya Vantage Can Transform the Hotel Guest Experience

Seven Ways Avaya Vantage Can Transform the Hotel Guest Experience

  • Vandana Brar
  • May 10, 2018 | Estimated reading time: 4 minutes to read
  • Perhaps no other industry has as much potential for transformation as hospitality, nor as much on the line if Customer Experience (CX) improvements aren’t made.…
Avaya and Verint Adds Up to a Great Partnership and a Great CX - Blog

Avaya and Verint Adds Up to a Great Partnership and a Great CX

  • Bernard Gutnick
  • May 10, 2018 | Estimated reading time: 2 minutes to read
  • It’s always fun when my kids ask me for help with their math homework. Lately I want to tell them that 1+1=1. No, it’s not…
Avaya & WBL Services: Communications Technology for the Big Draft Event

Avaya & WBL Services: Communications Technology for the Big Draft Event

  • Andy Steen
  • April 18, 2018 | Estimated reading time: 4 minutes to read
  • Are they quicker than fast? Do they have good hands? How’s their lateral agility? Are they fluid? At the annual player selection meeting, these are…
Creating a Digital Banking Strategy that Meets Every Customer Preference

Creating a Digital Banking Strategy that Meets Every Customer Preference

  • Tan Meng Teck
  • April 3, 2018 | Estimated reading time: 4 minutes to read
  • When it comes to a digital banking strategy, financial services businesses have reached a precipice. Here’s where they should go. You know what’s scary? Financial…
Avaya Edge Partner Program Receives Prestigious CRN 2018 5-Star Rating

Avaya Edge Partner Program Receives Prestigious CRN 2018 5-Star Rating

  • Elizabeth G. Burton
  • April 2, 2018 | Estimated reading time: 3 minutes to read
  • For the ninth year in a row, Avaya has received a 5-Star Rating in CRN’s 2018 Partner Program Guide. This annual directory is the definitive…
Centralizing Patient Access: Operations and Technology Go Hand in Hand

Centralizing Patient Access: Operations and Technology Go Hand in Hand

  • Tara Mahoney
  • March 6, 2018 | Estimated reading time: 3 minutes to read
  • An increase in healthcare mergers and acquisitions, coupled with aging and disparate systems, has created too many silos in scheduling systems. Research shows that over…
Avaya 2018 Customer Innovation Awards Spotlight Digital Transformation

Avaya 2018 Customer Innovation Awards Spotlight Digital Transformations

  • Tony Kleckner
  • February 6, 2018 | Estimated reading time: 3 minutes to read
  • Avaya Customer Innovation Awards are presented annually on stage to a handful of our leading customers at the Avaya ENGAGE event. The 2018 award winners…
Communication Server 1000 Customers—There’s No Better Time to Engage

Communication Server 1000 Customers—There’s No Better Time to Engage

  • Mike Kuch
  • January 26, 2018 | Estimated reading time: 5 minutes to read
  • We’ve got some exciting developments for our Communication Server 1000 customers. You can catch all the details live at our 2018 Avaya ENGAGE event that…