Articles in Solutions

GDPR Compliance—Are You Ready? Avaya Can Help – Avaya Blog

GDPR Compliance—Are You Ready? Avaya Can Help

  • Dragan Grebovich
  • May 25, 2018 | Estimated reading time: 2 minutes to read
  • GDPR (General Data Protection Regulation) goes into effect today—May 25, 2018. This law provides citizens living within the EU and European Economic Area (EEA) with…
AI is Poised to Bring Improvements in Public Safety & Emergency Rescues

AI is Poised to Bring Improvements in Public Safety & Emergency Rescues

  • Mark J. Fletcher, ENP
  • May 15, 2018 | Estimated reading time: 4 minutes to read
  • It’s no secret that, according to VcloudNews, humans and machines generate 2.5 quintillion bytes of information each day on the Internet. How big is this?…
Seven Ways Avaya Vantage Can Transform the Hotel Guest Experience

Seven Ways Avaya Vantage Can Transform the Hotel Guest Experience

  • Vandana Brar
  • May 10, 2018 | Estimated reading time: 4 minutes to read
  • Perhaps no other industry has as much potential for transformation as hospitality, nor as much on the line if Customer Experience (CX) improvements aren’t made.…
Avaya and Verint Adds Up to a Great Partnership and a Great CX - Blog

Avaya and Verint Adds Up to a Great Partnership and a Great CX

  • Bernard Gutnick
  • May 10, 2018 | Estimated reading time: 2 minutes to read
  • It’s always fun when my kids ask me for help with their math homework. Lately I want to tell them that 1+1=1. No, it’s not…
Avaya & WBL Services: Communications Technology for the Big Draft Event

Avaya & WBL Services: Communications Technology for the Big Draft Event

  • Andy Steen
  • April 18, 2018 | Estimated reading time: 4 minutes to read
  • Are they quicker than fast? Do they have good hands? How’s their lateral agility? Are they fluid? At the annual player selection meeting, these are…
Creating a Digital Banking Strategy that Meets Every Customer Preference

Creating a Digital Banking Strategy that Meets Every Customer Preference

  • Tan Meng Teck
  • April 3, 2018 | Estimated reading time: 4 minutes to read
  • When it comes to a digital banking strategy, financial services businesses have reached a precipice. Here’s where they should go. You know what’s scary? Financial…
Avaya Edge Partner Program Receives Prestigious CRN 2018 5-Star Rating

Avaya Edge Partner Program Receives Prestigious CRN 2018 5-Star Rating

  • Elizabeth G. Burton
  • April 2, 2018 | Estimated reading time: 3 minutes to read
  • For the ninth year in a row, Avaya has received a 5-Star Rating in CRN’s 2018 Partner Program Guide. This annual directory is the definitive…
Centralizing Patient Access: Operations and Technology Go Hand in Hand

Centralizing Patient Access: Operations and Technology Go Hand in Hand

  • Tara Mahoney
  • March 6, 2018 | Estimated reading time: 3 minutes to read
  • An increase in healthcare mergers and acquisitions, coupled with aging and disparate systems, has created too many silos in scheduling systems. Research shows that over…
Avaya 2018 Customer Innovation Awards Spotlight Digital Transformation

Avaya 2018 Customer Innovation Awards Spotlight Digital Transformations

  • Tony Kleckner
  • February 6, 2018 | Estimated reading time: 3 minutes to read
  • Avaya Customer Innovation Awards are presented annually on stage to a handful of our leading customers at the Avaya ENGAGE event. The 2018 award winners…
Communication Server 1000 Customers—There’s No Better Time to Engage

Communication Server 1000 Customers—There’s No Better Time to Engage

  • Mike Kuch
  • January 26, 2018 | Estimated reading time: 5 minutes to read
  • We’ve got some exciting developments for our Communication Server 1000 customers. You can catch all the details live at our 2018 Avaya ENGAGE event that…
Avaya ENGAGE 2018: Connected Experiences

Avaya ENGAGE 2018: Connected Experiences

  • Karen Hardy
  • January 25, 2018 | Estimated reading time: 3 minutes to read
  • Avaya ENGAGE 2018 is now only days away and the hard work of the last several months will soon be on display. Flights are booked,…
Shaping the Connected World – Avaya to Power the Big Game In US Football

Shaping the Connected World – Avaya to Power the Big Game In U.S. Football

  • Andy Steen
  • January 23, 2018 | Estimated reading time: 3 minutes to read
  • Let’s get ready for football! For the 8th consecutive year, Avaya and WBL Services are shaping the connected world and powering the biggest game in…
Predicting the Biggest Tech Trends in Sports for 2018

Predicting the Biggest Tech Trends in Sports for 2018

  • Andy Steen
  • January 19, 2018 | Estimated reading time: 7 minutes to read
  • For many years, the sports industry has been an exceptionally static one regarding change. Yes, elements have evolved here and there, but the industry itself…
Healthcare 2018: Can AI Restore the Family Doctor Experience? – Avaya

Healthcare 2018: Can AI Restore the Family Doctor Experience?

  • Alison Nicole Haughton
  • January 18, 2018 | Estimated reading time: 3 minutes to read
  • Healthcare consumers are increasingly wondering: Where has the family doctor gone? In the U.S., the supply of generalists has long trailed the supply of specialists.…
Avaya Solutions Connect People Across the World – Avaya Blog

Avaya Solutions Connect People Across the World

  • Steve Forcum
  • December 27, 2017 | Estimated reading time: 3 minutes to read
  • During a recent vacation cruise, I found myself playing cards with a group of six strangers. As we got to know one another I was…