Articles in Developers

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Writing Avaya Breeze Snap-ins Using Engagement Designer — Part Three

  • Andrew Prokop
  • August 3, 2016 | Estimated reading time: 1 minute to read
  • Welcome to “An Introduction to Avaya Breeze Prompts and Gateways,” part three in a series of videos that explore writing Avaya Breeze™ applications—or Snap-ins. [kaltura-widget…
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Writing Avaya Breeze Snap-Ins Using Engagement Designer — Part Two

  • Andrew Prokop
  • August 1, 2016 | Estimated reading time: 1 minute to read
  • Welcome to “An Introduction to Avaya Breeze – Workflow Properties,” part two in a series of videos that explore writing Avaya Breeze™ applications—or Snap-ins. Each…
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Writing Avaya Breeze Snap-Ins Using Engagement Designer — Part One

  • Andrew Prokop
  • July 27, 2016 | Estimated reading time: 1 minute to read
  • If a picture tells a thousand words, a video must be the equivalent of a novel. With that in mind, I’ve decided to forgo the…
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A totally new way to approach customers—and a million reasons to do so

  • Jon Alperin
  • July 12, 2016 | Estimated reading time: 2 minutes to read
  • Last month, Laurent Philonenko wrote about some of the exciting work being done with the Avaya Breeze™ Platform, noting that many of our 2016 DevConnect…
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Avaya Breeze™ Proven to be a Breeze for Developers at IAUG 2016

  • Bernard Gutnick
  • June 17, 2016 | Estimated reading time: 2 minutes to read
  • It may have been raining last week in Orlando, FL but that didn't stop developers from creating hot applications powered by the Avaya Breeze™ Platform…
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The Zang Forget Me Not Service is Back for Father’s Day!

  • Christina Knittel
  • June 14, 2016 | Estimated reading time: 1 minute to read
  • Father’s Day is on Sunday, and if you’re like me, your dad is many time zones away. So you’ll need to send him something or…
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Zang Goes Global With Support of International Numbers

  • Mohammad Nezarati
  • May 26, 2016 | Estimated reading time: 1 minute to read
  • I’m excited to announce the addition of 57 new countries where the Zang platform is now available. With this expansion, Zang is now available to…
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Backstory: Zang Forget Me Not Service for Mother’s Day

  • Christina Knittel
  • May 20, 2016 | Estimated reading time: 2 minutes to read
  • On May 4, we announced the Zang Forget Me Not Service for Mother’s Day (press release, blog)—a free service through which people could schedule a…
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How to Prevent Media Gateway Split Registrations

  • John Waber
  • April 18, 2016 | Estimated reading time: 6 minutes to read
  • Back when Avaya Aura Communication Manager 5.2 was released, I recall reading about this new capability called Split Registration Prevention Feature (SRPF). Although I studied…
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Understanding Avaya Aura Media Server Survivability Settings

  • John Waber
  • March 29, 2016 | Estimated reading time: 5 minutes to read
  • My recent articles have explored how Port Networks and H.248 Media Gateways invoke the survivable modes of Avaya Aura Communication Manager (CM). In this article,…
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Say Hello to Zang

  • Mohammad Nezarati
  • March 14, 2016 | Estimated reading time: 2 minutes to read
  • For months, the Avaya and Esna teams have been hard at work on a revolutionary solution we believe will shape the future of communications in…
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Avaya Launches Zang.io

  • Gary E. Barnett
  • March 9, 2016 | Estimated reading time: 1 minute to read
  • Today I would like to share with you news concerning an exciting innovation by Avaya called Zang. This marks an important milestone in the execution…
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Examining Avaya G430 and G450 Media Gateway Recovery

  • John Waber
  • February 26, 2016 | Estimated reading time: 6 minutes to read
  • The G700 Media Gateway (MG) that Avaya introduced circa 2002 was a radical departure from the IPSI-based Port Networks (PN). While the PN was based…
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What Activates a Survivable Avaya Communication Manager Server?

  • John Waber
  • February 19, 2016 | Estimated reading time: 3 minutes to read
  • I’ve been teaching Avaya Aura Communication Manager (CM) for about 8 years now. When the topic of CM’s survivability strategy comes up, I like to…
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Understanding Avaya Internet Protocol Server Interface Resets

  • John Waber
  • January 28, 2016 | Estimated reading time: 4 minutes to read
  • I cut my teeth on Port Network (PN) outages when I joined Avaya’s Tier-3 backbone support back in 2006. I was assigned to supporting the…