Posts by Yaser Alzubaidi

WhatsApp’s Latest Announcement is Another Win for the API Economy - Blog

WhatsApp’s Latest Announcement is Another Win for the API Economy

  • Yaser Alzubaidi
  • August 16, 2018 | Estimated reading time: 2 minutes to read
  • The open-ecosystem strategy, which we at Avaya are deeply committed to, is one that offers peerless integration options for organisations. In our recent survey commissioned…
Avaya at GITEX 2017: Moving to a True Omnichannel Customer Experience

Avaya at GITEX 2017: Moving to a True Omnichannel Customer Experience

  • Yaser Alzubaidi
  • September 28, 2017 | Estimated reading time: 2 minutes to read
  • As all too many companies have discovered, increasing customer satisfaction, loyalty and advocacy is easier said than done. And when you fall short, customers have…