Tan Meng Teck

Teck has spent most of his career consulting on, designing and implementing customer experience solutions. As a Regional Director at Avaya, Teck has helped enterprise clients in Southeast Asia and Greater China to define their CEM strategies and improve their Net Promoter Scores and customer lifetime value. In the contact center industry, Teck has been a featured speaker at Avaya and Industry events, including MAMPU ASEAN CIO forum and the Contact Center Association of Singapore.