Posts by Patti Moran

Recognizing Greatness: NYC311 Drives Next-Gen CX with Major Milestone

Recognizing Greatness: NYC311 Drives Next-Gen CX with Major Milestone

  • Patti Moran
  • October 19, 2017 | Estimated reading time: 2 minutes to read
  • Simple, instant and natural engagement is at the heart of the next-gen CX (Customer Experience). Not every company can effortlessly support such communication, let alone…
Hurricanes: Prep, Response, Free Emergency Communications | Avaya Blog

Hurricanes: Preparation, Response, and Free Emergency Communications

  • Patti Moran
  • September 7, 2017 | Estimated reading time: 6 minutes to read
  • Once again, we’re reminded of nature’s catastrophic force. Over 30,000 people have fled Houston due to Hurricane Harvey, the first major hurricane to make landfall…

Avaya Brings Home Another 5-Star Rating in CRN’s 2015 Partner Program Guide Under the Leadership of Avaya’s Own CRN Channel Chief

  • Patti Moran
  • March 24, 2015 | Estimated reading time: 3 minutes to read
  • It’s with no small amount of pride that we are pleased to announce that we’ve been awarded with a 5-star rating in CRN’s 2015 Partner…