Posts by Jim Chirico

Avaya Named a Leader in Gartner Unified Communications Magic Quadrant

Avaya Named a Leader in Gartner Unified Communications Magic Quadrant

  • Jim Chirico
  • July 30, 2018 | Estimated reading time: 2 minutes to read
  • I’ve been telling people about the positive feedback I get as I visit Avaya locations and customers around the world, and we just received another…
Avaya is a Leader in Gartner Contact Center Infrastructure Magic Quadrant

Avaya is a Leader in the Gartner Contact Center Infrastructure Magic Quadrant

  • Jim Chirico
  • May 22, 2018 | Estimated reading time: 2 minutes to read
  • Avaya is building on the strengths in our core technologies to ensure we continue to lead the industry in enabling customers to successfully achieve their…
Avaya 2Q FY2018 Financial Results Reflect Our Momentum - Blog

Avaya 2Q FY2018 Financial Results Reflect Our Momentum

  • Jim Chirico
  • May 10, 2018 | Estimated reading time: 1 minute to read
  • Today we reported financial results for Avaya’s second quarter of FY18, and we are excited about the results we delivered in our first full quarter…
Building a Diverse and Inclusive Workplace—Avaya’s Priority Commitment

Building a Diverse and Inclusive Workplace—Avaya’s Priority Commitment

  • Jim Chirico
  • April 13, 2018 | Estimated reading time: 3 minutes to read
  • Diversity and inclusion advocate Vernā Myers uses a terrific illustration about the difference between diversity and inclusion, and why you can’t have the former without…
Avaya has Spoken: “Think Avaya. Think Cloud.”

Avaya has Spoken: “Think Avaya. Think Cloud.”

  • Jim Chirico
  • March 12, 2018 | Estimated reading time: 2 minutes to read
  • If you haven’t heard by now, Spoken Communications is spoken for. The Contact Center as a Service (CCaS) provider and pioneer in artificial intelligence for…
The New Avaya: Singular Focus on Innovation & the Customer Experience - Avaya Blog

The New Avaya: Singular Focus on Innovation & the Customer Experience

  • Jim Chirico
  • December 15, 2017 | Estimated reading time: 1 minute to read
  • Thanks to the process we just went through, Avaya has new financing, a stronger balance sheet, a new management team, and we are closer to…
Avaya’s Future Rests on Customers, Partners, and Our People

Avaya’s Future Rests on Customers, Partners, and Our People

  • Jim Chirico
  • October 4, 2017 | Estimated reading time: 2 minutes to read
  • As Avaya begins a new fiscal year and prepares to emerge from our debt restructuring as a public company, we are thinking a lot about…