Posts by Jim Chirico

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Building a Diverse and Inclusive Workplace—Avaya’s Priority Commitment

  • Jim Chirico
  • April 13, 2018 | Estimated reading time: 3 minutes to read
  • Diversity and inclusion advocate Vernā Myers uses a terrific illustration about the difference between diversity and inclusion, and why you can’t have the former without…
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Avaya has Spoken: “Think Avaya. Think Cloud.”

  • Jim Chirico
  • March 12, 2018 | Estimated reading time: 2 minutes to read
  • If you haven’t heard by now, Spoken Communications is spoken for. The Contact Center as a Service (CCaS) provider and pioneer in artificial intelligence for…
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The New Avaya: Singular Focus on Innovation & the Customer Experience

  • Jim Chirico
  • December 15, 2017 | Estimated reading time: 1 minute to read
  • Thanks to the process we just went through, Avaya has new financing, a stronger balance sheet, a new management team, and we are closer to…
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Avaya’s Future Rests on Customers, Partners, and Our People

  • Jim Chirico
  • October 4, 2017 | Estimated reading time: 2 minutes to read
  • As Avaya begins a new fiscal year and prepares to emerge from our debt restructuring as a public company, we are thinking a lot about…