Posts by Iman Ghorayeb

Lethal Tech Combo to Fight Crime

  • Iman Ghorayeb
  • May 4, 2016 | Estimated reading time: 6 minutes to read
  • With tough economic conditions, high crime rates are adding to a climate of risk and uncertainty. While CCTV systems are support to protect schools, banks…

Transitioning from Cold Calling to Relationship-Building through the Contact Center

  • Iman Ghorayeb
  • March 1, 2016 | Estimated reading time: 3 minutes to read
  • How often does it happen that you are in the office, maybe exchanging a joke with colleagues or trying to get your head around a…

Why Healthcare Providers Need to Deliver Uber-Like Service

  • Iman Ghorayeb
  • January 19, 2016 | Estimated reading time: 3 minutes to read
  • I have a confession to make: I’ve never used Uber. Personally, I like to order my taxis the old fashioned way – by calling the…