Posts by Fadi Hani

Three Essentials for Digital Customer Experience Success

Three Essentials for Digital Customer Experience Success

  • Fadi Hani
  • July 24, 2018 | Estimated reading time: 5 minutes to read
  • A new generation of connected smart services are redefining the way organizations in the Middle East are approaching customer experience management. There is a clear…
Connect Employees & Customers How You Want, When You Want - Avaya

Connect Employees & Customers How You Want, When You Want

  • Fadi Hani
  • June 4, 2018 | Estimated reading time: 2 minutes to read
  • Sometimes it pays to look around you, to take stock of what has changed and what is changing. Today, businesses the world over are transforming,…
Avaya Ready to Emerge from Chapter 11 – Avaya Connected Blog

Avaya Ready to Emerge from Chapter 11

  • Fadi Hani
  • November 28, 2017 | Estimated reading time: 1 minute to read
  • Today is a new day for Avaya—and for our partners and customers. It is also a day that we have been planning and preparing for…