Posts by avayablog

All-Digital O-Bank Succeeds Without Brick-and-Mortar Branches

  • avayablog
  • May 16, 2019 | Estimated reading time: 2 minutes to read
  • Some banks add digital channels. Taiwan’s O-Bank was born all digital. It has no branches and instead provides customers with smart, convenient and customized service…
Learn how Marine Rescue Technologies improved the customer experience with Avaya OneCloud CPaaS

When the going gets rough, Marine Rescue Technologies can count on Avaya OneCloud

  • avayablog
  • May 14, 2019 | Estimated reading time: 1 minute to read
  • Marine Rescue Technologies (MRT) manufactures safety systems for vessels and facilities in the offshore oil and gas, defense, commercial marine and renewable energy industries worldwide.…

Winning Customer Engagement with Innovation

  • avayablog
  • May 8, 2019 | Estimated reading time: 1 minute to read
  • On any given day, contact center agents at C3i Solutions may field inquiries regarding sports drinks, tires, or pharmaceuticals, just to name a few. With…

Swegon and Avaya OneCloud Private: A cloud solution improving the climate….indoors.

  • avayablog
  • May 2, 2019 | Estimated reading time: 1 minute to read
  • Is there a bad atmosphere in the office? Something can be done to combat that with Swegon, a Swedish company producing numerous solutions for creating…

Nuance Awards Avaya ‘Top Producing Partner’ Two Years in a Row

  • avayablog
  • March 21, 2019 | Estimated reading time: 1 minute to read
  • At Avaya, we recognize that our partners are integral to providing superior solutions for our customers. As part of our commitment to successful alliances, we…