Forrest MonroyFebruary 20, 2020

Stop Soldier Suicide Organization Looks to Avaya to Help Veterans at Risk

At Avaya, our brand is centered around delivering Experiences that Matter for our customers and users of our solutions. I can’t think of an organization that embodies this vision more than Stop Soldier Suicide, a U.S. nonprofit group that has helped over 20 million individuals with resources including mental health and PTSD referrals, emergency financial aid, housing assistance and more.  Avaya communications solutions enable the organization to truly deliver on their promise, gaining the critical insights needed to ensure faster, smarter and potentially life-saving services while empowering its employees with communications freedom to drive the best possible business outcomes.

Stop Soldier Suicide is the first national, veteran founded- and-led nonprofit organization focused on military suicide prevention, serving all military service members, veterans and family members from every military branch regardless of discharge status.

“Veterans have a 50 percent higher risk for suicide than those who have not served, yet many don’t find the help they need because it can be difficult, confusing or time-consuming,” explained Rasheed Bellamy, Chief of Staff at Stop Soldier Suicide. “Reintegrating back into civilian life can be difficult, both from a psychological and financial standpoint. We’re here to help veterans find the resources they need to reintegrate better or simply deal with the stresses of everyday life as a civilian.”

The Importance of Communications

Bellamy, who after being stationed overseas as an Air Force noncommissioned officer, worked as an IT Director for Spokane Public Schools, understood the importance of communications for creating the company’s desired level of impact. “Stop Soldier Suicide started on a couch in a New York City apartment. We were just three guys, former veterans, who wanted to get fellow veterans the help they deserved. In the beginning, it was just us passing out a cell phone number.”

Now, marking over 10 years of service, Stop Soldier Suicide has helped over 20 million individuals. As the organization continually grew, the need for stronger communications and collaboration became inevitable. Stop Soldier Suicide required high performing yet simple-to-use solutions that could enable them to better monitor and manage client interactions, provide greater insights for faster and more informed decision-making, and better connect staff to improve the employee experience. Being able to deliver on these needs—was imperative considering the nature of work at Stop Soldier Suicide.

Giving Employees the Experience They Deserve

The organization found solutions including Avaya IX™ Workplace to fit the bill. Please read the full case study here, and learn more about the important work this organization is doing, and how Avaya is helping.  With our customers and partners, we are delivering over 11.7 billion Experiences that Matter each and every day.

Stop Soldier Suicide Organization Looks to Avaya to Help Veterans at Risk

Forrest Monroy

Forrest is Head of Global Corporate Communications at Avaya. He drives customer-centric communications focused on the experiences Avaya solutions can deliver, its ecosystem of partners, and the company’s relevance to a global audience of external and internal stakeholders and influencers.

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