Jim ChiricoOctober 03, 2019

Changing the Communications Landscape Through a New Strategic Partnership with RingCentral

In an industry that’s undergoing massive digital transformation, there’s no truer statement than change is inevitable, change is constant and to succeed you have to be at the forefront of that change.

Transformation and change provide the perfect backdrop to announce that today, Avaya has entered into a strategic partnership with RingCentral.  Together we will introduce a new global unified communications as a service (UCaaS) solution called Avaya Cloud Office ( “ACO”). This solution brings the strengths of both companies together… RingCentral’s cloud platform with Avaya’s technical expertise, scale, sales and partner network to create a robust, flexible and exclusive UCaaS offer.

The partnership is a true coming together of two industry leaders, enabling Avaya to deliver unparalleled breadth and depth of cloud communications. With ACO, we are expanding our leading UC and CC technology portfolio to encompass a full suite of on-premise and cloud options, that meet the evolving needs of our customers and partners. We expect that ACO will initially be available to customers and partners beginning in the first quarter of calendar year 2020.  As the two companies work together to further build on ACO there will be additional features, functions, migration capabilities, tools and services to deliver a highly differentiated Avaya UCaaS offer.

It’s an exciting time to be at Avaya.  We remain singularly focused on you our customers and on delivering solutions that provide value for you, and we are looking forward to driving innovation, executing against our objectives and changing the communications landscape. Our industry is continuously evolving and transforming, and so are we!

Jim Chirico

Jim Chirico is President and Chief Executive Officer of Avaya, Inc., a global leader in digital communications software, services and devices for businesses of all sizes.

Read Articles by Jim Chirico